How can we tell who has logged into the instance using the ServiceNow Mobile app

[lynmonticone]

We need to be able to monitor who is logging into our imstance using the ServiceNow Mobile app.

Is there a table that we can report against and what filter would we create.

[Nia McCash]

See if the [sys_mobile_devices] table has the info you're looking for. You can get to it from: System Mobile UI > Mobile App > Devices in the navigator menu.

[Sagar Patro]

Hi,

First, You can have a look at all the users using/used app as stated by Nia via sys_mobile_devices.

Furthermore, if you want to see how frequently people log in using the mobile or mobile app then you can use the syslog_transaction table and look for the following filter 

For mobile app:

URL = /api/now/v1/mobile/home?api=api

OR

URL = /api/now/v1/mobileapp/devices?api=api

For mobile browser logins:

URL =/api/now/mobile/home?api=api

and group by Created By field. You will have a useful report. 

It would be something similar as below:

 In addition to the URL filters, you can apply a date filter on Created to look at the data for a particular period. 

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