How do you get Contract approvals to show up on the SN Agent App?

Sara3
Giga Guru

‎09-03-2024 10:47 AM

We have other approvals showing up on our ServiceNow Agent mobile app, but not the Contract approvals.  Is there something special I need to do to get those added?

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mihirlimje867
Tera Guru

‎10-21-2024 05:56 AM

Hello @Sara3 ,

For your Contract approval, you need to create a 'List item config' under the 'List Screen' for Pending Approvals as well as Complete Approvals the below screenshot is for the Pending approvals.
For creating a new you can compare or review the existing 'List item config' for different tables as I have highlighted in the screenshot.

mihirlimje867_0-1729515104454.png

 

 

Please hit on the helpful button.
Thank you.



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