This is very frustrating! The new development of Mobile App I followed the instructions https://docs.servicenow.com/bundle/newyork-it-service-management/page/administer/mobile-employee/task/sc-quick-action.html When I launch my Mobile App I am not se...
Hi All, I am trying to add the related list in mobile agent app based on the below ServiceNow docs but I am getting the output as empty. Please refer to the attached screenshots. https://docs.servicenow.com/bundle/madrid-mobile/page/administer/tablet...
Hello folks! I´ve been struggling trying to reproduce the "Scan Conference Room QR Code" screens / features from the demo account available on the NOW Mobile app, and there not seems to exist an obivous / intuitive way for doing it by ourselves (scre...
Apologies in advanced if this already detailed somewhere. I’m looking at getting help in configuring OOB mobile apps for the following user cases: 1. As a non-itil user, I want to login via my iPhone / Android to view incidents I have open, so that I...
Greetings all, Having an issue where the Classic Mobile App is causing the search filter results to show nothing if more than three characters are typed into the search bar. Unsure as of what has changed as we haven't done any work on the Classic Mob...
hello I am curious to find which browser user are using and the device they are using. Using which I could find the number of users which are using Tablet(ipad) and chrome browser. Also Is there any way to switch between tablet and desktop view? In...
Hello, I recently configured the Mobile app for my PDI and have found some differences between two different apps available on the App Store: Now Mobile and ServiceNow Agent. I have found that, depending on which app I use, I get different content. I...
Hello all, I have a 'New York' instance and the current 'Now' mobile application. My question is how can I access my Serviceportal in the application. Any inputs are appreciated.
I feel I'm missing something obvious, but is it possible to customize the fields that are displayed on a People search result in the Now Mobile app? I found the Screen UI policies and can hide fields, but when I try to show a field it seems like the ...
I need help in creating a Action Item Script to use on the Mobile Agent App. Purpose of the App is for our Procurement Group to scan newly arrived hardware and update the cmdb_ci_computer table. – Single or Pallets of Hardware Function I need are: ...
How can I make a URL from an email to open up in Now Mobile instead of mobile browser or Now Classic? Thanks in advance, Kiran
Hello folks, I am looking for some insights from people that are currently working on with Now Mobile or Agent Mobile regarding the Authentication process.Is it technically feasible to override the local password login screen on the mobile applicatio...
Hi, The menu is not displayed even though Activity Stream's [Add Comments] is ON. There is no [comment menu] ... Please, let me know if you know how to do!
In having created push Notifications for the ServiceNow Agent mobile app on Madrid, none of the notifications are successfully delivered. The Push notification log shows them as pending (also, screenshot of the system log included). After enabling ...
Any leads on Configuration on Service Portal and pages on Agent Mobile App?
