Hi, I have installed the ServieNow Agent on my android mobile and tried to login with the instance I'm going to configure but getting the following error message and not able to go forward. unauthorized_client: The client credentials provided (those ...
I have a problem where if you go to My Approvals you will see that I have one approval. When I tap on Pending Approvals, I am getting a message stating that there are no items available. This approval is for an item on custom table, but if you use ...
Can you please give us free plugins that needs to be enabled for now mobile and mobile agent to function. Need simple list of plugin details.
When clicking on the caller or assigned to in the Now Agent app I'm getting an error "Applet not found, Contact your adminstrator". Both of these are out of the box and it works in my personal developer instance. I've compared the two and don't se...
I am investigating the feasibility of embedding ServiceNow mobile web app into wechat for business account. So that the colleagues of my company can access ServiceNow in wechat's business account. Have anyone tried before or if anyone knows whether i...
When I access service now using a browser in mobile devices (tablet/ phone), I can see a different UI (See the attached) as the one accessed by laptop browsers. Can I know if this ui can be configured and if there are any features that are not suppor...
Hi, I am facing same issue of not able to send push notifications from ServiceNow instance on change of State in an INCIDENT. I have created the notification, notification message, notification message content and registred the mobile app. Still I do...
I would like to impersonate any other user in Now@ Mobile Android Application. https://play.google.com/store/apps/details?id=com.servicenow.requestor I'm login as System Admin in my personal dev instance. For testing purpose I would like to impersona...
i need link of now mobile app ,if person click link it should open mobile app instead of going to browser
Hi guys, I have tried to use the method cabrillo.camera.getBarcode() from the Agent mobile app, but didn't succeed to make it work. That said, I succeed to make it works from the classic mobile app. See the tests in both apps in this video Do you kn...
Hi, My client wants to have the same icons on the Now mobile app as he got in service portal. Is it possible to include additional icons on the icon section of now mobile app? Thanks in advance, Joao.
hi, We are going to introduce mobile application to customer with New York upgrade. I want to know if there are any best practices to follow. This is first time i am working on this. I am confused where to start and what are some initial steps to tak...
We are working on launching Now Mobile and Now Mobile Agent app in our organization in Newyork version. What would be the best way to configure 'My Favorites' functionality in the mobile apps ? Any guidance is really appreciated. Thanks
I've set all the properties for mobile catalog to set to the customer service catalog in Now Mobile App -> Catalogs. I've updated ALL catalog item field values Availability to Desktop Only. Went through the list and updated the ones I wish to show on...
I have tried Now Agent mobile app for Android and used the out of the box app launchers (see below): However, when the user with ITIL role access the Now Agent app. This is what they see and there was no option to view Incident record:
