hello I am curious to find which browser user are using and the device they are using. Using which I could find the number of users which are using Tablet(ipad) and chrome browser. Also Is there any way to switch between tablet and desktop view? In...
Hello, I recently configured the Mobile app for my PDI and have found some differences between two different apps available on the App Store: Now Mobile and ServiceNow Agent. I have found that, depending on which app I use, I get different content. I...
Hello all, I have a 'New York' instance and the current 'Now' mobile application. My question is how can I access my Serviceportal in the application. Any inputs are appreciated.
I feel I'm missing something obvious, but is it possible to customize the fields that are displayed on a People search result in the Now Mobile app? I found the Screen UI policies and can hide fields, but when I try to show a field it seems like the ...
I need help in creating a Action Item Script to use on the Mobile Agent App. Purpose of the App is for our Procurement Group to scan newly arrived hardware and update the cmdb_ci_computer table. – Single or Pallets of Hardware Function I need are: ...
How can I make a URL from an email to open up in Now Mobile instead of mobile browser or Now Classic? Thanks in advance, Kiran
Hello folks, I am looking for some insights from people that are currently working on with Now Mobile or Agent Mobile regarding the Authentication process.Is it technically feasible to override the local password login screen on the mobile applicatio...
Hi, The menu is not displayed even though Activity Stream's [Add Comments] is ON. There is no [comment menu] ... Please, let me know if you know how to do!
In having created push Notifications for the ServiceNow Agent mobile app on Madrid, none of the notifications are successfully delivered. The Push notification log shows them as pending (also, screenshot of the system log included). After enabling ...
Any leads on Configuration on Service Portal and pages on Agent Mobile App?
Following the Madrid upgrade, we made the ITSM Mobile Agent available in our instance. We are now interested in seeing how much the Mobile Agent is getting used (or if it is used at all). Are there any logs that would tell us if/when a ticket is upda...
We are running into an issue on our Incident form on the Mobile Agent related to reference fields that have more than 1000 values that meet the filter criteria. On our from we have a reference fields such as Configuration Item, Assignment Group, etc....
I have 3 instances connected to my ServiceNow mobile app. I would like to delete two of these instances off of the mobile app...how do I do this so that I only have the one instance that I is still valid?
Many of the primary tables like Incident, Change, and Problem already have a mobile view selectable. I cannot find a way to create a mobile view when it does not already exist.Message was edited by: Justin Ford The view that it is pulling is not o...
We need to be able to monitor who is logging into our imstance using the ServiceNow Mobile app. Is there a table that we can report against and what filter would we create.
