Hello folks, I am looking for some insights from people that are currently working on with Now Mobile or Agent Mobile regarding the Authentication process.Is it technically feasible to override the local password login screen on the mobile applicatio...
Hi, The menu is not displayed even though Activity Stream's [Add Comments] is ON. There is no [comment menu] ... Please, let me know if you know how to do!
In having created push Notifications for the ServiceNow Agent mobile app on Madrid, none of the notifications are successfully delivered. The Push notification log shows them as pending (also, screenshot of the system log included). After enabling ...
Any leads on Configuration on Service Portal and pages on Agent Mobile App?
Following the Madrid upgrade, we made the ITSM Mobile Agent available in our instance. We are now interested in seeing how much the Mobile Agent is getting used (or if it is used at all). Are there any logs that would tell us if/when a ticket is upda...
We are running into an issue on our Incident form on the Mobile Agent related to reference fields that have more than 1000 values that meet the filter criteria. On our from we have a reference fields such as Configuration Item, Assignment Group, etc....
I have 3 instances connected to my ServiceNow mobile app. I would like to delete two of these instances off of the mobile app...how do I do this so that I only have the one instance that I is still valid?
Many of the primary tables like Incident, Change, and Problem already have a mobile view selectable. I cannot find a way to create a mobile view when it does not already exist.Message was edited by: Justin Ford The view that it is pulling is not o...
We need to be able to monitor who is logging into our imstance using the ServiceNow Mobile app. Is there a table that we can report against and what filter would we create.
My instance is configured with SSO which forces each user to the SSO site for user authentication. On the browser we can append /side_door.do to bypass this authentication and login with local credentials. When using a mobile browser this can be bypa...
We've just updated our SSO IDP in ServiceNow and now I've noticed that when trying to access ServiceNow via the Android mobile app, i'm getting an error. The error reads "SSL Certificate Error. Certificate authority not trusted." On our previou...
When attempting to change a existing value of a business service on a incident form with the mobile UI, I get a "No records found". I am using Helsinki Patch 8 and below are the other testing results.It does work if the Business Service field was i...
Hello community,How to change Mobile UI (UI16) Profile View? In normal Browser UI if you click on the User Name (Top right corner) and select "Profile" then you get the "Self Service"-View displayed. In The Mobiel UI / APP Profile Button shows the "D...
Looking for some help getting Mobile interface to refresh list after UI action is takenRequirements: take UI action to update a record from list. After update, have the list refresh so user can see updated record disappear (update changes data on rec...
Hi,We are working to make service now instance access via mobile app similar to desktop version. I understand that it cannot be completely same as desktop version. But i would like to know if there is any possibility to show My Assessments & Surveys ...
