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Resolved! Now Mobile- Catalog Items display

Hello Experts, I'm trying to implement Now Mobile application and wanted to only display 4-5 catalog items in the Mobile Service Catalog. The flag on the catalog item doesn't seem to work. Did anyone happen to implement this feature? Thanks in advan...

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Resolved! Force User to logout from the Agent App

Hey hey, have some experience with forced log out of the agent app? I have some troubles with new features which are only shown when you logout and login again in the app, for example new push notification. I do not want to write every user that he/s...

SebastianB by Tera Guru
  • 1944 Views
  • 4 replies
  • 2 helpfuls

Enabling Surveys in Now Mobile

Has anyone had any success setting up surveys in the Now Mobile app?  According to this page https://docs.servicenow.com/bundle/newyork-mobile/page/administer/mobile-employee/concept/mobile-employee-experience.html, users can "Take surveys" through t...

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chuckn by Kilo Guru
  • 4208 Views
  • 8 replies
  • 4 helpfuls

unauthorized_client: The client credentials provided (those of the service you are using) are either not valid or not trusted

Hi, I have installed the ServieNow Agent on my android mobile and tried to login with the instance I'm going to configure but getting the following error message and not able to go forward. unauthorized_client: The client credentials provided (those ...

Babu Chokka1 by Mega Contributor
  • 2790 Views
  • 3 replies
  • 1 helpfuls

Resolved! Approval not showing under Pending Approvals

I have a problem where if you go to My Approvals you will see that I have one approval. When I tap on Pending Approvals, I am getting a message stating that there are no items available.   This approval is for an item on custom table, but if you use ...

Resolved! Applet not found. Contact your Administrator error

When clicking on the caller or assigned to in the Now Agent app I'm getting an error "Applet not found,  Contact your adminstrator".  Both of these are out of the box and it works in my personal developer instance.  I've compared the two and don't se...

gjz by Mega Sage
  • 2477 Views
  • 5 replies
  • 2 helpfuls

Resolved! Can servicenow Mobile web be embedded in wechat?

I am investigating the feasibility of embedding ServiceNow mobile web app into wechat for business account. So that the colleagues of my company can access ServiceNow in wechat's business account. Have anyone tried before or if anyone knows whether i...

belle by Kilo Contributor
  • 1773 Views
  • 2 replies
  • 0 helpfuls

Resolved! Barcode scan from a service portal widget: does the method cabrillo.camera.getBarcode() works in the Agent Mobile App ?

Hi guys, I have tried to use the method cabrillo.camera.getBarcode() from the Agent mobile app, but didn't succeed to make it work. That said, I succeed to make it works from the classic mobile app. See the tests in both apps in this video Do you kn...

Ximizu by Mega Guru
  • 1525 Views
  • 3 replies
  • 1 helpfuls