hi, We are going to introduce mobile application to customer with New York upgrade. I want to know if there are any best practices to follow. This is first time i am working on this. I am confused where to start and what are some initial steps to tak...
We are working on launching Now Mobile and Now Mobile Agent app in our organization in Newyork version. What would be the best way to configure 'My Favorites' functionality in the mobile apps ? Any guidance is really appreciated. Thanks
I've set all the properties for mobile catalog to set to the customer service catalog in Now Mobile App -> Catalogs. I've updated ALL catalog item field values Availability to Desktop Only. Went through the list and updated the ones I wish to show on...
I have tried Now Agent mobile app for Android and used the out of the box app launchers (see below): However, when the user with ITIL role access the Now Agent app. This is what they see and there was no option to view Incident record:
We are getting ready to roll out NowMobile in our environment and have come across an issue that we are trying to address. We have a few Catalog Items that, depending on the answer to a variable, it redirects you to another request. The biggest of th...
Hi All, Whether fingerprint feature is available in Now App? I can see finger print option in the security tab of Now App. But not able to enable it Thanks, Biji
Hi, I am currently on Orlando version. From the native now platform in the worknotes when i type ' @ 'and enter the name this will automatically tag to tagged user. I was trying the same in Mobile Agent App on the CR form we have Activity Stre...
Hi All, We enabled the mobile app related plugins in our non-prod instance to see how the new apps work with our instance. Is there a way to put the genie back in the bottle? We want to prevent access of our non-prod instance from the app for a shor...
Hi All, I want to hide a particular category/catalog item from mobile view of Now App. Do we have any option to hide this.? We just hide it from portal using the option "Hide on Service Portal".But still its visible in Now mobile view. Regards, Saran...
So I'm trying to have a choice list render in the mobile app the same way that it does in the normal UI with a Dependent field. I have the field on the form, but all the values are present in the List Input. Any ideas about how to essentially repli...
Good morning, Is it posible to Integrate Service Portal widget in Now Mobile App? My client has custom widgets that would like to integrate , like a widget that has external links and some logic inside. Thanks in advance,
HI Everyone I am trying to have more information about mobile Navigation tab Icons I did not find anything in the documentation regarding my following questions: Icons for Navigation tab are Type: Images . There is a List of available navigation tab...
I am experimenting with push notifications and I would like to redirect a link when the user acknowledges a push notification.Here is my scenario:end user receives a push notification on his mobile phone that a certain Service is experiencing some ou...
Hey guys, any insights on how to get something like that done?I am facing a challenge where when a user submits a request, once the click e.g 'Home' from the menu bar, by being on the applet launcher defined as 'Home' the carousels of applets are not...
Hi, I want to add one URL applet in the homepage launcher, currently its only allowing List type applet, can we add an option below Popular articles for url redirection. Refer the screenshot.
