I have installed ServiceNow Agent on my Android mobile. Getting the following error message when I gave instance address and clicked on Save and Login. Error message: " The instance you are trying to connect to does not support this mobile app. Cont...
Hi all, Have been getting along nicely with a few custom apps for Mobile Agent. One of them is shortly about to go Live but the test group have one issue they identified. When they go to a field which normally has 1400+ results, in mobile it seems to...
Hello, I have a custom table and I am creating entries in this table via a mobile app. I have configured the app to create string values in the table, but in the custom table there is a reference field too. Till now, I have configured Action Items ...
Hi , I have created a custom push notification for a catalog approval rejection. I have created push notification, push message and push message content. The condition builder is correct as well. But push notification is not getting triggered and the...
Is it possible to set URL value in Configure a URL applet from system property? -Currently URL is setting up as fixed value, suppose if i want to have this URL dynamically generated using system property would be great. otherwise for any changes to t...
Hello dear Servicenowers! I am getting familiar myself with Mobile Agent app now and very excited about it. There is a requirement to add more push notifications. From the current process implementation it is more convenient to make it through events...
I need to display only the first name in the header title of homepage login of the Mobile App instead of Full Name which comes as OOTB. as of now it looks like below : I did check in OOTB UI parameter but wasn't able to alter it and get only the fir...
Hi all, In Now mobile app, is there a way I can configure the width of a variable from a catalog item to take the full width of the screen? Setting the variable width to 100% doesn't work. I have 2 column layout. What differentiates these fields from...
- I am unable to get to the login screen on my test instance - I have been able to set up Now Mobile in our dev instance, which should be set up the same, but obviously something is different - we have SSO set up, through Azure AD, same settings in b...
To add change request to Servicenow agent mobile app. Need to click on create new application or click on ITSM mobile in studio. Please provide steps to add change request to mobile agent app.
Hello Experts, I'm trying to implement Now Mobile application and wanted to only display 4-5 catalog items in the Mobile Service Catalog. The flag on the catalog item doesn't seem to work. Did anyone happen to implement this feature? Thanks in advan...
Hey hey, have some experience with forced log out of the agent app? I have some troubles with new features which are only shown when you logout and login again in the app, for example new push notification. I do not want to write every user that he/s...
Has anyone had any success setting up surveys in the Now Mobile app? According to this page https://docs.servicenow.com/bundle/newyork-mobile/page/administer/mobile-employee/concept/mobile-employee-experience.html, users can "Take surveys" through t...
I am getting the following error message when entering my instance address in Now Mobile on an Android device: "The instance you are trying to connect to does not support this mobile app. Contact your administrator." My instance version was upgrad...
This question is based off: Record producer redirect after submission on mobile I have an incidents section on the mobile where user can log an incident on mobile app - it redirects to a URL on the service portal for user to log it. However when user...
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