I need to display only the first name in the header title of homepage login of the Mobile App instead of Full Name which comes as OOTB. as of now it looks like below : I did check in OOTB UI parameter but wasn't able to alter it and get only the fir...
Hi all, In Now mobile app, is there a way I can configure the width of a variable from a catalog item to take the full width of the screen? Setting the variable width to 100% doesn't work. I have 2 column layout. What differentiates these fields from...
To add change request to Servicenow agent mobile app. Need to click on create new application or click on ITSM mobile in studio. Please provide steps to add change request to mobile agent app.
Hello Experts, I'm trying to implement Now Mobile application and wanted to only display 4-5 catalog items in the Mobile Service Catalog. The flag on the catalog item doesn't seem to work. Did anyone happen to implement this feature? Thanks in advan...
Hey hey, have some experience with forced log out of the agent app? I have some troubles with new features which are only shown when you logout and login again in the app, for example new push notification. I do not want to write every user that he/s...
Has anyone had any success setting up surveys in the Now Mobile app? According to this page https://docs.servicenow.com/bundle/newyork-mobile/page/administer/mobile-employee/concept/mobile-employee-experience.html, users can "Take surveys" through t...
I am getting the following error message when entering my instance address in Now Mobile on an Android device: "The instance you are trying to connect to does not support this mobile app. Contact your administrator." My instance version was upgrad...
This question is based off: Record producer redirect after submission on mobile I have an incidents section on the mobile where user can log an incident on mobile app - it redirects to a URL on the service portal for user to log it. However when user...
Hi, I have installed the ServieNow Agent on my android mobile and tried to login with the instance I'm going to configure but getting the following error message and not able to go forward. unauthorized_client: The client credentials provided (those ...
I have a problem where if you go to My Approvals you will see that I have one approval. When I tap on Pending Approvals, I am getting a message stating that there are no items available. This approval is for an item on custom table, but if you use ...
Can you please give us free plugins that needs to be enabled for now mobile and mobile agent to function. Need simple list of plugin details.
When clicking on the caller or assigned to in the Now Agent app I'm getting an error "Applet not found, Contact your adminstrator". Both of these are out of the box and it works in my personal developer instance. I've compared the two and don't se...
I am investigating the feasibility of embedding ServiceNow mobile web app into wechat for business account. So that the colleagues of my company can access ServiceNow in wechat's business account. Have anyone tried before or if anyone knows whether i...
When I access service now using a browser in mobile devices (tablet/ phone), I can see a different UI (See the attached) as the one accessed by laptop browsers. Can I know if this ui can be configured and if there are any features that are not suppor...
Hi, I am facing same issue of not able to send push notifications from ServiceNow instance on change of State in an INCIDENT. I have created the notification, notification message, notification message content and registred the mobile app. Still I do...
