How to remove quick action button from Now Mobile app

[Dotychczas]

Hello experts,

I want to remove Quick action button from one of my applet launchers in Now Mobile app. I tried to remove all of them from related list on applet:
But I cant remove "Get Help" at all and "Visit a Tech Lounge" is coming back after I remove it and save the form. I want to remove this button completely. Any suggestions? 

[Mark A_ Miller]

Mobile App Builder will always tell you when you are / are not in the same scope as the record you are viewing/editing.

[bala37]

Hey, 

     Instead of removing the record you can make inactive.

[Mark A_ Miller]

For a Function record it would make sense to deactivate and retain the logic of the function, but a Function Instance is merely a mapping record that connects a Function to a Screen and contains no logic or code that is worth retaining.

[Mark A_ Miller · Accepted solution]

Both of the above comments are valid (ensure correct scope, consider making records inactive). I'm not able to reproduce your precise steps, but in Rome's Mobile App Builder it is straightforward to remove Quick Action Function Instances [sys_sg_button_instance] from Launcher Screens [sys_sg_applet_launcher]. Just find the 'Quick action function instance' on your Launcher screen, click the 'Remove record' button at the right of the list row that you'd like to remove, and click the 'Save' button. I'd appreciate knowing whether this did any good or not!

[chadhopkins]

I did this within Studio for the Create incident quick action but it wouldn't go away.  Once I followed your directions, using Mobile App Builder, the create incident quick action disappeared.