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How to restrict Attachment Sharing or Downloading on NOW Mobile APP.

Community Alums
Not applicable

‎08-28-2020 02:41 PM

In NOW Mobile APP, under My Requests when i open any Incident, will have two tabs - 'Details' and 'Updates'. 

If i add attachments to the incident and click on the same in Updates Tab, attachment is getting previewed in a new screen and able to share the attachment also as "Send" icon is available and able to share it via all forms (WhatsApp, gmail etc..).

How to restrict this behavior and any user cannot share or download attachments via NOW Mobile.

Please, provide a solution.

 

Thanks,

Venkatesh.

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abhijeetkhi
Tera Contributor

‎11-26-2024 09:13 PM

we have similar requirement from a security standpoint.  users should not be able to download/share images, attachments. do we have solution in place now?

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