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OOB Push Notifications not working

I am using the OOB Mobile Agent and trying to test push notifications. If I add a comment to an incident (this is a registered oob push notification) I am not getting any Pussh Notifications on the Mobile Agent App. This is in a developer instance. I...

triciav by Kilo Sage
  • 2498 Views
  • 4 replies
  • 1 helpfuls

Resolved! Mobile Quick Action not showing in Mobile App

This is very frustrating! The new development of Mobile App I followed the instructions https://docs.servicenow.com/bundle/newyork-it-service-management/page/administer/mobile-employee/task/sc-quick-action.html When I launch my Mobile App I am not se...

triciav by Kilo Sage
  • 2144 Views
  • 3 replies
  • 0 helpfuls

How to add related list in mobile agent app?

Hi All, I am trying to add the related list in mobile agent app based on the below ServiceNow docs but I am getting the output as empty. Please refer to the attached screenshots. https://docs.servicenow.com/bundle/madrid-mobile/page/administer/tablet...

User177031 by Kilo Guru
  • 2311 Views
  • 5 replies
  • 0 helpfuls

Resolved! OOB Mobile Apps

Apologies in advanced if this already detailed somewhere. I’m looking at getting help in configuring OOB mobile apps for the following user cases: 1. As a non-itil user, I want to login via my iPhone / Android to view incidents I have open, so that I...

Resolved! Now Mobile vs Mobile Agent

Hello, I recently configured the Mobile app for my PDI and have found some differences between two different apps available on the App Store: Now Mobile and ServiceNow Agent. I have found that, depending on which app I use, I get different content. I...

Resolved! Customize Now Mobile People search results?

I feel I'm missing something obvious, but is it possible to customize the fields that are displayed on a People search result in the Now Mobile app? I found the Screen UI policies and can hide fields, but when I try to show a field it seems like the ...

mejasonroar by Tera Contributor
  • 1317 Views
  • 7 replies
  • 3 helpfuls