How to set company logo on Now Mobile App.

shawshipra · ‎01-08-2020

Hi All,

Recently we have upgraded to New York and want our company's logo on Now Mobile App.

How do we do that. Please suggest

Thanks

Alberto Consonn · ‎01-09-2020

Nope, it's not customizable in the actual release (in both Now and Agent mobile), it's planned to be customizable in the next future releases:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0725813

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

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Alberto Consonn · ‎01-13-2020

Great, thanks for your info Alex!!! 🙂 Cheers

Jaspal Singh · ‎01-08-2020

Hi Shipra,

Can you check link once. Also, look for System Mobile UI > Home Screen > Home Page Collections from Applicaiton Navigator.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

Alberto Consonn · ‎01-08-2020

This is only for Classic mobile app, so the old version...

Mihir Limje · ‎06-20-2023

Hello,

If you are using Default Mobile app (NOW mobile or Agent app) then you cannot update the branding of the same. You will need to create new application using the Mobile publishing application. OR you can request ServiceNow t provide new application with your company branding, it is charged one!

For more details, checkout https://docs.servicenow.com/en-US/bundle/utah-mobile/page/administer/tablet-mobile-ui/concept/mobile...

I too did have same query and opened HI case and ServiceNow replied with same info as above.

Thank you,

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