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How to track what searches and how many searches made by user in now mobile application?

bala37
Kilo Contributor

Hello everyone,

To track the search done by users in now mobile app Is there any solution? 

 

For Portals I had seen that there is search events to track what user had searched, Is he found results? and which search profile used. but in mobile we didn't implemented this. If we do what can be the process please let us know.

 

Thanks,

Bala Anil Kumar

1 ACCEPTED SOLUTION

Paulsylo
Tera Sage

Hi Bala,

Use the same table which you use for the portal and but filter by Application Id as ITSM mobile agent or NOW mobile as per your requirement

Table: sys_search_event.list

Application ID: ITSM Mobile Agent

Regards,
PaulSylo

To be is to do. To do is to be.

View solution in original post

3 REPLIES 3

Paulsylo
Tera Sage

Hi Bala,

Use the same table which you use for the portal and but filter by Application Id as ITSM mobile agent or NOW mobile as per your requirement

Table: sys_search_event.list

Application ID: ITSM Mobile Agent

Regards,
PaulSylo

To be is to do. To do is to be.

bala37
Kilo Contributor

Hello paul,

Thank you, It worked 🙂

Very Glad, Bala! Have a good day!

Regards,
PaulSylo

To be is to do. To do is to be.