How to track what searches and how many searches made by user in now mobile application?

[bala37]

Hello everyone,

To track the search done by users in now mobile app Is there any solution? 

For Portals I had seen that there is search events to track what user had searched, Is he found results? and which search profile used. but in mobile we didn't implemented this. If we do what can be the process please let us know.

Thanks,

Bala Anil Kumar

[PaulP3642197040 · Accepted solution]

Hi Bala,

Use the same table which you use for the portal and but filter by Application Id as ITSM mobile agent or NOW mobile as per your requirement

Table: sys_search_event.list

Application ID: ITSM Mobile Agent

[bala37]

Hello paul,

Thank you, It worked 🙂

[PaulP3642197040]

Very Glad, Bala! Have a good day!