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10-19-2023 03:05 AM
Hi,
I want to hide the Comments entry area on the Now Mobile knowledge details screen.
Please tell me how to do this.
Thanks.
Solved! Go to Solution.
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10-19-2023 04:11 AM - edited 10-19-2023 04:13 AM
@Tsunemasa Matsu "me_kb_view" is the page which it redirects to from mobile app.
That page is Read only so it is not possible as of now (so SN does not recommend removing this) but you can go to widget instances table from application navigator and try to delete the "Knowledge articles comments" (last widget instance) from there.
Please mark the answer correct/helpful accordingly.
Raghav
MVP 2023
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10-19-2023 04:11 AM - edited 10-19-2023 04:13 AM
@Tsunemasa Matsu "me_kb_view" is the page which it redirects to from mobile app.
That page is Read only so it is not possible as of now (so SN does not recommend removing this) but you can go to widget instances table from application navigator and try to delete the "Knowledge articles comments" (last widget instance) from there.
Please mark the answer correct/helpful accordingly.
Raghav
MVP 2023
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10-19-2023 04:37 AM
Hi, @RaghavSh
Thank you for your reply.
I was able to hide the Comments entry area using the method you taught me.