Impersonate any user in Now@ Mobile Android Application

Bijay Kumar Sha
Giga Guru

I would like to impersonate any other user in Now@ Mobile Android Application.

https://play.google.com/store/apps/details?id=com.servicenow.requestor

I'm login as System Admin in my personal dev instance. For testing purpose I would like to impersonate any other user. But I'm not finding any option to do so... 

Can anyone help me on this? Whether it is possible or not. 

2 REPLIES 2

MrMuhammad
Giga Sage

Hi Bijay,

 

Impersonation is not yet supported in native mobile applications. 

find_real_file.png

Please see official doc under section Impersonation Limitation point 3.

Impersonation Limitation

 

Please mark this accepted & helpful if it answered your question.

Thanks & Regards,
Sharjeel

 

 

Regards,
Muhammad

David Ha
ServiceNow Employee
ServiceNow Employee

Hi Bijay,

 

Please upvote/comment the idea to impersonate on the idea portal. Our internal teams are tracking this and furthering discussion on this for future release.


https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests

 

Best,

David