Issue with mobile theming in Now mobile

[Silpa]

I created a new mobile app theme and assigned it to now mobile in mobile app config. But the color changes are not showing in the app.How to resolve it?

[Community Alums]

HI @silpa ,

You need to add a client theme to the native client. 

Please follow the screenshots.

Logout and login again in your target mobile app [Now mobile as per screenshot] and the theme will be applied.  

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Silpa]

I have already tried this. The problem is the changes are not showing in my app. I logged out and logged in to check , but even then it is not working.

version is Rome

[PaulSylo]

In the Rome version, try to do from mobile app builder, it will work,

https://docs.servicenow.com/bundle/rome-mobile/page/administer/tablet-mobile-ui/task/assign-theme-to-mobile-app.html

Before you begin

Role required: admin

Procedure

1. Navigate to System Mobile > Mobile App Builder.
   The Mobile App Builder opens in a new browser tab and displays the application scope selection screen.
2. Search for the application scope you are working in and then select the name of the application scope.
   The Mobile App Builder categories home screen displays.
3. Select Mobile app configs from the menu.
4. Open the mobile app configuration where you want to apply your theme.
5. Scroll down to locate the Client Theme section, select Choose, and then select the desired mobile app theme record.
   For information about creating a mobile theme, see Create a theme for your mobile applications.
6. Select Save.

[Ryan Joshua Ste]

Not sure if you already got this working but, I faced the same issue. I got around it by applying it to the Now Mobile Admin application. There appears to be an issue in the Rome version of this, where it doesn't apply correctly for both iOS and Android devices under the Now Mobile Application.