Link to external apps within NOW Mobile app

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viniciusoliveir
Kilo Expert

‎05-15-2020 05:41 AM

Hello community, 

i have a requirement where i need to have a tab in the NOW mobile app that displays icons that trigger other apps installed on the phone, so that the customer can centralize all other apps that the company has for employees.

I know that we can have icon link applets, but these would point to website URLs rather than pointing to local apps on the phone.

This is a feature that will make the difference for the customer to choose  between ServiceNow mobile app or another solution.

Has anyone been able to achieve this? Please let me know.

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David Ha
ServiceNow Employee
ServiceNow Employee

‎05-15-2020 09:21 AM

Hi viniciusoliveira,
 
Deeplinking to other apps is currently on our roadmap for Quebec (tentative). This will be possible in upcoming releases. 
 
Deeplinking can work today if the deeplink uses http/https in the url however this may not support all native apps today. 

Slack provides an example:
https://api.slack.com/reference/deep-linking


Best,
David

 

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Mukesh10
Kilo Explorer
In response to David Ha

‎07-13-2021 01:37 AM

Hello @David Ha , Has this been implemented in Quebec? Is there a support doc somewhere on what apps are supported? How the deeplinks can be created for those apps? And Anything about in-house company specific Apps that are publicly not available?

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