Mobile app link to "Create Incident" record producer

manishverma_fsm
Kilo Guru

We want the mobile app to open the "Record producer = Create incident", the link to open this record producer needs to be added to the screen in the mobile app. please suggest how we can create this link here.

find_real_file.png

 

1 ACCEPTED SOLUTION
8 REPLIES 8

Ct111
Tera Sage

Hello,

 

I hope the below article helps you in achieving the same .

 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0744895

 

Mark my ANSWER as CORRECT and HELPFUL if it works.

Hello,

 

The article is related to the mobile web-browser.

I am updating the new end user mobile app in orlando version.

yyoussef
Mega Expert

hello manishverma.fsm,

 

i would like to ask you how did you get the relative url of the record producer without showing the portal form of the record producer and then have the portal in the mobile app? 

in other words how did you manage to have the form only available using the url applet ? 

 

thanks