No selection, no translation option

[Felipe Carvalho]

In the Now Mobile view, when opening a "list collector" field to select options, the text "No selection" appears, and it cannot be translated. I tried using a UI message, but that didn't work, suggesting it is hardcoded into the platform's default settings.

[Tanushree Maiti]

Hi @Felipe Carvalho 

Please confirm whether you are able to see the translation in Desktop/laptop?

Also confirm , translation has been done in the required table as per this blog.

Everything you ever wanted to know about the 5 translation tables

[abirakundu23 · Accepted solution]

Hi @Felipe Carvalho ,

https://www.servicenow.com/community/mobile-apps-platform-forum/translation-on-mobile-not-working/m-...

https://www.findbugzero.com/operational-defect-database/vendors/sn/defects/PRB1728009

Please mark helpful & correct answer if it's worthy for you.

[Felipe Carvalho]

That is indeed the problem I am experiencing, as described in your link: https://www.findbugzero.com/operational-defect-database/vendors/sn/defects/PRB1728009

We will send the number for this issue to ServiceNow HI, as there is already an open case with them; I believe this is the best path to a resolution.
Thank you very much for the help.