Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Particular Knowledge Articles may be missing in Mobile Agent

Meera1
Tera Contributor

‎12-31-2023 07:44 PM

Hello Team -

 

I am trying to view the knowledge articles, but the same article are available in employee portal. but these article are not visible in mobile. any reason why it is not updating?

 

Regards,

Meera M

0 Helpfuls
  • 663 Views
1 REPLY 1

Paulsylo
Tera Sage

‎01-03-2024 04:16 PM

So you are seeing KB articles on the portal but not on Mobile view?

Regards,
PaulSylo

To be is to do. To do is to be.
0 Helpfuls