Particular Knowledge Articles may be missing in Mobile Agent

Meera1
Tera Contributor

‎12-31-2023 07:44 PM

Hello Team -

 

I am trying to view the knowledge articles, but the same article are available in employee portal. but these article are not visible in mobile. any reason why it is not updating?

 

Regards,

Meera M

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PaulSylo
Tera Sage
Tera Sage

‎01-03-2024 04:16 PM

So you are seeing KB articles on the portal but not on Mobile view?

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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