Mobile app url working for apple but not for android mobile phones

Carol2
Tera Contributor

Hi, 

 

added a field to the mobile app's incident form that contains a URL, allowing users to join a link directly.

On Apple phones, the link works well, appearing the same as on the platform with no extra configuration needed. However, it doesn't work properly on Android, as it shows [code]link/url[code] instead.

How can I remove the [code]link/url[code] so that the URL displays correctly on Android

 

This is how its showing for android phones: 

Carol2_0-1724940123531.png

 

For apple its showing as it should 

Carol2_1-1724940181133.png

 

business rule to populate the link: 

(function executeRule(current, previous /*null when async*/ ) {

    if (current.u_bridge_link) {
        '[code]<a href="'+ current.u_bridge_link+'" target="_blank">Join Bridge Call</a>[/code]';

    } else {
        current.u_tech_bridge = '';
    }

 

 

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