Send email from Now Mobile app/Now Agent app

[AngusWIlliams]

Hi,

I was wondering if it would be possible to send emails via the Now Agent app. I am specifically trying to replicate the functionality of the Information Communication Tasks on the Incident Communication Plan record, where you can use the Compose action, as here:

However, I am just wondering in general if email sending can be added to the Now Agent app, or failing that the Now Mobile app

Thanks!

[PaulSylo]

Hi @AngusWIlliams  - i don't think  this feature of sending emails directly from the Now Agent or Now Mobile app is currently not a built-in feature. 

To bring this in, I see one option of having deep linking the email client, but it is complex due to device fragmentation like many other OS you need to factories. Other options include integrating your email Client with now mobile app.

[Sumanth16]

Hi @AngusWIlliams , 

I don't think it's supported.

Mark this as Helpful / Accept the Solution if this helps

Thanks & Regards,

Sumanth Meda