Catalog Task Is not getting created

[ysudileti]

Hi All,

We have Microsoft Team request creation Catalog. When user requested REQ, RITM Created after approval Catalog Task should create but Workflow stopped in Create catalog Stage. Earlier it was working . Some one help me what is the issue. 

 

Thanks,

[yashkamde]

Hello @ysudileti ,

Just a quick check - open the RITM, scroll to Approvers related list is there a record sitting in Requested state?

[Hemanth M]

Hi @ysudileti ,

• Do you see any errors/warning in the workflow context?,
• Please also check is there a recent update to this workflow
• Also try to validate the workflow once

Hope it helps!

[Ankita Bisht]

Hi @ysudileti I suspect if we can add always and closed incomplete option together in catalog task . Check the conditions for always and closed incomplete. There may be a conflict

Thanks,

Ankita Bisht