Change order of tab in Microsoft Teams

Dario_C
Mega Sage

Hi,

it's possible to change the order of tab of microsoft teams app in Servicenow ? I want to make first the page of Portal and the secondo one the chat of VA. It's possibile that ? 

Thanks in advance.

 

asdasd.JPG

3 ACCEPTED SOLUTIONS

Community Alums
Not applicable

Hi @Dario_C ,

This is something you will have to do at MS teams end.

If you want to customize, please check the process from Microsoft documentation to add more custom tabs.

https://docs.microsoft.com/en-us/microsoftteams/platform/tabs/what-are-tabs#declare-custom-tab-in-ap...

manifest.

In order to add tab to the existing Servicenow App, you need to build an azure app and make changes to app manifest.json.

View solution in original post

Raguram1
ServiceNow Employee
ServiceNow Employee

Please have a look at this screengrab. it is currently internal only KB, I will reach out to the owner and make sure to have it available as public KB.

 

Screenshot 2023-04-24 at 11.12.20 AM.png

View solution in original post

Raguram1
ServiceNow Employee
ServiceNow Employee

@Dario_C 

Can you access the KB now? this KB should help resolve your question

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1226521

 

View solution in original post

6 REPLIES 6

Community Alums
Not applicable

Hi @Dario_C ,

This is something you will have to do at MS teams end.

If you want to customize, please check the process from Microsoft documentation to add more custom tabs.

https://docs.microsoft.com/en-us/microsoftteams/platform/tabs/what-are-tabs#declare-custom-tab-in-ap...

manifest.

In order to add tab to the existing Servicenow App, you need to build an azure app and make changes to app manifest.json.

Raguram1
ServiceNow Employee
ServiceNow Employee

@Dario_C you can refer this KB, explains reordering. the solution what you are looking for

https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=2b41fb8fdb2c2d10b5d6e6be13961955

Hi @Raguram1 ,

thank you for your answer  and sorry for the late. 

I cant access to the kb, i reach this error asd.JPG

Raguram1
ServiceNow Employee
ServiceNow Employee

Please have a look at this screengrab. it is currently internal only KB, I will reach out to the owner and make sure to have it available as public KB.

 

Screenshot 2023-04-24 at 11.12.20 AM.png