I have a bit of a weird question. I'm being tasked with integrating Microsoft Teams into our ServiceNow instance. We want to allow our users to open new incidents, check on active incidents, and access the Employee Center all directly via Teams. I've...
When an attachment is added to a Microsoft Teams chat initiated within a ServiceNow incident record (using the "Start Microsoft Teams Chat" window, are the attachment automatically be uploaded to the incident record?I am aware that the attachments fr...
My Teams admin is getting an error when trying to upload a manifest file for a self configured BOT. Error is ' we cant read the Manifest. try again later'I have found KB1005856 which describes the error but as far as I'm aware we haven't made any cha...
I want to send the link of a created Teams meeting Conference call in an email. There is a email script that is 'add_teams_audio_confernece_info' but it is blank when I trty to send from the Major Incident Workspace. Please assist
Hello, We created a custom channel and want to have actionable notifications in Teams sent to our custom channel. I see that these notifications are triggered by business rules and built as adaptive cards through the script include "MSTeamsApprovalN...
Hello Team, I have a issue with one of our client Azure User Provisioning, when selected as "Automatic" provisiong.It is asking for Tenant URL and Secret Token I have installed SCIM plugin and modified the SCIM API Application Regitry and generated a...
Hello SN experts, I have completed the full integration of major incidents into Microsoft Teams and confirmed that everything is in place, however, when I go to initiate a meeting in the workbench using teams, I get an error: "Failed to create a meet...
Hi there, I have extended the Task table into a custom table and created a new "Start Teams Chat" UI Action button to appear on it. When it is used, the window appears, lets me add users and launches the chat. However, while the work_notes field is a...
In Platform Analytics, I have a dashboard where the user can pick a project (filter pill), then the appropriate reports update based on that filter. Which is working as expected. I am pulling from the pm_Project table for all the visualizations. We h...
We have enabled integration with MS teams and when we had this initially set up, we were able to point this to our service portal.With the Yokohama upgrade, the integration has been set back to the Integration page and we do not know how to set it ba...
Hi All,Requirement.How can we integrate Azur Microsoft ARG with servicenow?.What data we can populate through ARG? Thanks
This article guides you on sending notifications to groups through Microsoft Teams in their designated channels.Problem Statement : Notify ServiceNowTestChannel group in Teams channel when major incident is proposedPlugins to be installed : Microsoft...
I am working on a ServiceNow and Microsoft Teams integration PoC and at first, everything worked fine. At some point I could not start a teams chat from the incident form in ServiceNow anymore and I get an error message saying "You do not have a vali...
Hi, I have set up a test Servicenow teams integration with our virtual agent. All is Ok with the connection, we are getting responses from the bot in Teams apart from the issue in the subject line. This is a problem as lots of our VA topics are rende...
Hi, guys!I'm trying to execute the popup on ms teams to request a catalog item, but it doesn't working. It's opening a new tab on browser.All the configurations is actived to this functionalityThe property sn_va_teams.view_non_video_msft_task_module ...
