How to change the greeting message of Virtual Agent in Microsoft Teams?
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08-10-2023 02:54 AM
Hello,
we have installed live agent support in Microsoft Teams, and we would like to change the following initial message.
How is this possible?
Smith.
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08-17-2023 06:50 AM
Hello @Smith Johnson ,
That's strange sharing the screenshot from my instance it should have the message
sys_cs_bot_messages in this table
Hope this is helpful
Thanks,
Amarjeet Pal
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01-18-2024 01:19 AM
How can we modify this tips section
i need to add new commands in tips, please let me know if it is possible or not
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06-13-2024 11:15 PM
From the Message table you can edit the Tips.
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02-07-2025 11:45 AM
Just wanted to Thank you for mentioning that table! I discovered an issue we had recently with VA chats from Teams and that table was the answer!