Hi All,
What is the difference between Multi Tenant MS Teams integration with ServiceNow and Single Tenant MS teams integration with ServiceNow. Our ServiceNow instance is not domain separated instance. Our requirement is to integrate Service now Major incident management with MS Teams. Document clearly show about how to configure, but it doesn't provide much details about the difference between Multi tenant and Single tenant integrations. What is the pros and cons on using Single tenant and multi tenant? Which option we can to go with? How the security is maintained on both the architectures? Please clarify.
Thanks in advance.
San
