Microsoft Teams Notifications Reporting
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‎10-05-2022 02:47 AM
Hi,
Could you please let me know which is the table to report on notifications sent to Teams and if we can report on Notification Type, Content, Date and receiver (user)?
Thanks in advance!
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‎10-06-2022 10:40 AM - edited ‎10-06-2022 10:41 AM
Actually I got a little bit more clever. In the table "sys_cs_conversation", you can see the conversation history of virtual agent, and you can filter it by Teams by looking for "Teams" in Device Type.
In the table "sys_cs_message" you can see the actual messages in the conversation, but nothing I think you would get anything out of since it is in a JSON payload, so not really pretty for a report.
You can see attached for screenshots!
Hope it helps you 🙂
Best regards,
Sebastian Laursen
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‎03-25-2024 12:38 PM
Table: sn_tcm_collab_hook_ms_teams_chat