MS Teams Start Group Call

Matheus Nunes
Tera Contributor

Hello everyone.


I want to create a Flow that when a Major Incident is created a call is automatically created with the Assignment Group users of that Major Incident.

 

I started by looking at this link (https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/integrationhub-s...) which led me to this configuration (https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/integrationhub-s...). I would like to know if there is any other pre-requirement besides this configuration that I told you.

 

By the way what is the difference between Notify Teams Credentials and Create a Connection & Credentials alias for Microsoft Teams. I ask this because I haven't been since the beginning of this integration and so I'm trying to understand what is really necessary for flow to work.

0 REPLIES 0