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03-31-2023 11:07 AM - edited 06-26-2023 09:35 AM
Hello Experts,
I am integrating MIM into MS Teams in a newly upgraded Tokyo instance (I have successfully done this integration several times in San Diego instances) and after installing my plugins, I am getting an error: "Unable to install tenant" when I go to Install Azure Apps. Can anyone please tell me how to resolve this? I have a global Azure admin on hand to do the install logging in with his admin credentials but we are getting the below error:
This is the screen, I expect to see (below). Please advise.
Solved! Go to Solution.
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04-11-2023 09:12 AM

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03-31-2023 11:54 AM
Duplicate post: https://www.servicenow.com/community/developer-forum/error-quot-unable-to-install-tenant-quot-instal...
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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03-31-2023 12:49 PM
Yes, it's a bit of a duplicate. I am hoping to get someone - anyone, to assist me with this issue on here. I really need help to resolve it and have found nothing in the support portal nor in communities. Do you have any idea how I can resolve this issue??
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04-11-2023 09:12 AM
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04-11-2023 09:18 AM
@Raguram1 Thank you so much for your help with this!! I had to create a support ticket and they actually directed me to this as a fix for my issue 🙂
Can you offer any suggestions on this issue --> https://www.servicenow.com/community/developer-forum/unable-to-integrate-virtual-agent-with-ms-teams...
I could REALLY use some help if at all possible. Thank you again for your reply to this post.