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Own Teams Bot not responding

Florian11
Kilo Sage

Hello, I am currently running the Teams integration with the Self Configured Setup, not with the Enterprise Apps, because I would like to connect my DEV and test instance with another bot.
Now I had created a bot in Teams with the following instructions and added it to my application manifest.
The integration also works so far, so that I can import messages and create Teams chats from ServiceNow and open the ESC directly in Teams. Unfortunately, my bot is not responding to me, I am not receiving any messages from the app. Are there any permissions missing in Azure, Teams?
I don't have the Now Virtual Agent in my Teams tenant.

 


https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/virtual-agent/task/creat...

1 REPLY 1

Dominik11
Tera Contributor

Hi,

I am facing the same problem. Did you ever find a solution for this?