PDI環境でのITSMとTeams連携検証可否について

YOTA
Tera Contributor

PDI環境でTeams連携を試したいのですが、Teams連携のプラグインが見つかりません。

本環境では入れることができないのか、教えていただけませんでしょうか。

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@YOTA 

I don't think it's possible in PDI.

It requires to be downloaded from Store.

These are meant to be available only in customer instances.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @YOTA 

 

The Team Integration plugin is not available in PDI, as it is a Store app, and Store apps cannot be installed on PDIs.

 

https://www.servicenow.com/community/ms-teams-forum/how-to-get-teams-plugin-sn-va-teams-in-pdi/td-p/...

 

https://www.servicenow.com/community/developer-forum/teams-communications-spoke-in-pdi/m-p/1637656

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@YOTA 

I don't think it's possible in PDI.

It requires to be downloaded from Store.

These are meant to be available only in customer instances.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @YOTA 

 

The Team Integration plugin is not available in PDI, as it is a Store app, and Store apps cannot be installed on PDIs.

 

https://www.servicenow.com/community/ms-teams-forum/how-to-get-teams-plugin-sn-va-teams-in-pdi/td-p/...

 

https://www.servicenow.com/community/developer-forum/teams-communications-spoke-in-pdi/m-p/1637656

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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