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Resolved! Manifest Configure Tab missing ID fields

I keep getting an error when navigating to the Employee Portal tab in Microsoft Teams: Error while authorizing the user.I'm thinking the issue is because I followed the instructions here: https://docs.servicenow.com/bundle/sandiego-employee-service-m...

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Jesse_H by Mega Sage
  • 1855 Views
  • 2 replies
  • 0 helpfuls

Microsoft Teams - integrate Availability into ServiceNow

Has anyone been able to integrate their organization's employees' availability status from Microsoft Teams into ServiceNow? I have read that the integration from Teams to Employee Center has a screen in ServiceNow that shows the employees' availabili...

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koliva by Tera Expert
  • 805 Views
  • 1 replies
  • 0 helpfuls

Resolved! Problems with the schema map from the manifest file.

It seems like the schema map from the manifest file is not found. I have created the manifest file in dev and trying to upload it to teams but I get a message from teams that they can't read the file, I took a look at the json file and it seems like ...

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User332204 by Kilo Guru
  • 1789 Views
  • 4 replies
  • 3 helpfuls

Can you send satisfaction surveys to Microsoft Teams?

I was recently asked about sending satisfaction surveys to Microsoft Teams.  I know the Actionable Message plugin for Outlook allows surveys to be taken within the email itself, but what about taking surveys within Microsoft Teams?  Currently, survey...

Error when starting chat in form

Hi all, I've completed the setup of the ServiceNow for Microsoft Teams plugin. I'm using my companies ServiceNow Development platform.I'm using my personal 365 Development platform and authorized the tenant. When I click on "Start Microsoft Teams Cha...

-Andrew- by Kilo Sage
  • 712 Views
  • 1 replies
  • 0 helpfuls

Servicenow and Teams Integration

Hi Team, I wanted integration between SNOW and Teams channel but I don't want to use Teams Plugin for SNOW but can use Webhook in team. Will creating a REST API in SNOW and adding endpoint as webhook link for the channel can be good idea or should I ...

Resolved! How to change Employee Center auth in ServiceNow for Teams

My client has a different account for login to Teams than the email that is registered in ServiceNow. So when they link their accounts to ServiceNow for Teams authorization for the Employee Center tab  it fails because the email that is used to login...

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User332204 by Kilo Guru
  • 1270 Views
  • 2 replies
  • 3 helpfuls
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