I keep getting an error when navigating to the Employee Portal tab in Microsoft Teams: Error while authorizing the user.I'm thinking the issue is because I followed the instructions here: https://docs.servicenow.com/bundle/sandiego-employee-service-m...
Message App Integration -> Microsoft Teams -> Install We have a requirement to integrate virtual agent with teams. I am getting the error message “The installation has failed” but Azure Ad -> Enterprise application, In there I can see the new applic...
Hi I successfully created a flow in Flow Designer to trigger when an incident's Next Action date/time is overdue and send a message using the MS Team's Post a Message action to an MS Teams Channel. What I cannot do is include a "mention" to tag/targe...
I have a requirement to integrate ServiceNow with MS teams to trigger approval notifications for RITM/change request via MS Teams so the approvals will be faster. Will also need to send reminder notification if there is no update from the approver. ...
Has anyone been able to integrate their organization's employees' availability status from Microsoft Teams into ServiceNow? I have read that the integration from Teams to Employee Center has a screen in ServiceNow that shows the employees' availabili...
It seems like the schema map from the manifest file is not found. I have created the manifest file in dev and trying to upload it to teams but I get a message from teams that they can't read the file, I took a look at the json file and it seems like ...
I was recently asked about sending satisfaction surveys to Microsoft Teams. I know the Actionable Message plugin for Outlook allows surveys to be taken within the email itself, but what about taking surveys within Microsoft Teams? Currently, survey...
Hi all, I've completed the setup of the ServiceNow for Microsoft Teams plugin. I'm using my companies ServiceNow Development platform.I'm using my personal 365 Development platform and authorized the tenant. When I click on "Start Microsoft Teams Cha...
Hi All, What is the difference between Multi Tenant MS Teams integration with ServiceNow and Single Tenant MS teams integration with ServiceNow. Our ServiceNow instance is not domain separated instance. Our requirement is to integrate Service now Maj...
Hi Team, I wanted integration between SNOW and Teams channel but I don't want to use Teams Plugin for SNOW but can use Webhook in team. Will creating a REST API in SNOW and adding endpoint as webhook link for the channel can be good idea or should I ...
Our security team is quite concerned with the ServiceNow/Teams integration requirement for API permission OnlineMeetings.ReadWrite.All. This permission allows for the possibility of user's calendar entries being deleted. I understand this is a vali...
Could I change this generic icon with our organisation logo?
Now Virtual Agent have linked servicenow,but Why Teams did not recieve notification
My client has a different account for login to Teams than the email that is registered in ServiceNow. So when they link their accounts to ServiceNow for Teams authorization for the Employee Center tab it fails because the email that is used to login...
