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Resolved! Change order of tab in Microsoft Teams

Hi,it's possible to change the order of tab of microsoft teams app in Servicenow ? I want to make first the page of Portal and the secondo one the chat of VA. It's possibile that ? Thanks in advance. 

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Dario_C by Mega Sage
  • 1391 Views
  • 6 replies
  • 6 helpfuls

MS Teams Start Group Call

Hello everyone.I want to create a Flow that when a Major Incident is created a call is automatically created with the Assignment Group users of that Major Incident. I started by looking at this link (https://docs.servicenow.com/bundle/sandiego-applic...

Resolved! Notification provider not working when linking actions

Hi all, I'm currently trying to configure actionable notifications in MS Teams using a PDI. My issue is that I have configured a new provider notification System Notification > Providers > Notification. The notification is configured to send a Teams ...

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Resolved! Manifest Configure Tab missing ID fields

I keep getting an error when navigating to the Employee Portal tab in Microsoft Teams: Error while authorizing the user.I'm thinking the issue is because I followed the instructions here: https://docs.servicenow.com/bundle/sandiego-employee-service-m...

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Jesse_H by Mega Sage
  • 1181 Views
  • 2 replies
  • 0 helpfuls

Microsoft Teams - integrate Availability into ServiceNow

Has anyone been able to integrate their organization's employees' availability status from Microsoft Teams into ServiceNow? I have read that the integration from Teams to Employee Center has a screen in ServiceNow that shows the employees' availabili...

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koliva by Tera Expert
  • 720 Views
  • 1 replies
  • 0 helpfuls

Resolved! Problems with the schema map from the manifest file.

It seems like the schema map from the manifest file is not found. I have created the manifest file in dev and trying to upload it to teams but I get a message from teams that they can't read the file, I took a look at the json file and it seems like ...

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User332204 by Kilo Guru
  • 1450 Views
  • 4 replies
  • 3 helpfuls

Can you send satisfaction surveys to Microsoft Teams?

I was recently asked about sending satisfaction surveys to Microsoft Teams.  I know the Actionable Message plugin for Outlook allows surveys to be taken within the email itself, but what about taking surveys within Microsoft Teams?  Currently, survey...

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