"Open in teams" button is missing from Workspace sidebar

[Community Alums]

Hi all,

I have configured the MS Teams integration with SNOW. This is working via the normal Incident/Change tickets (not via Workspaces/sidebar) as below:

I have installed "IT Service Management for Microsoft 365" plugin.

However I cannot see the "Open in Microsoft Teams" Button in Service Operations Workspace. Which plugin am I missing or where to enable this?

[Community Alums · Accepted solution]

Managed to fix this by repairing the "Omni-Experience Standard Feature Set" plugin.