Reply Please - Not On Teams Error
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03-06-2024 12:27 AM - edited 03-15-2024 02:18 AM
Hi All,
Getting the below error when clicking on the Start Microsoft Teams Chat button.
Users have valid Email and available on Teams also.
Thank you!!
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03-06-2024 12:34 AM
Email of the user in the User(sys_user) table and in Teams should be the same. If not, you will see the error "Meeting host must have a valid Teams Email Address" when the user starts the call. You will also see an outbound call logged in System Logs > Outbound HTTP Requests module where the URL hostname is graph.microsoft.com
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03-06-2024 01:00 AM - edited 03-06-2024 01:01 AM
Hi Sohail,
User have same email in both ServiceNow and Teams.
But the difference i noticed is that for this user it says some $batch
For rest of the successful chats.
Thank you!!