Search in MS Teams

[Matthew Brock]

When searching with the ServiceNow for Microsoft 365 app I only see Catalog Items, Record Producers, and Order Guides. 
Does anyone know where is this configured?   I'm wondering if possible to have Knowledge Articles and/or Quick Link content searchable.

[DEEPAK KUMAR SI]

Hi Matthew,
Are you looking for below Application Menu ?

Please mark my answer as helpful and the solution accepted if it serves the purpose.

[Matthew Brock]

No, unless there is a setting somewhere in that menu i'm not seeing.   I was thinking that 'ServiceNow for Microsoft 365' was using AI Search and reference a Search Profile to the provider channel, channel identity, or message auth, but im not finding anything like that... I can't really figure out where the search configuration is setup.

[Jack Gunderson]

Hey Matthew - did you ever figure out where this configuration is housed? Trying to change the portal routing for KBs that appear in the search.