Teams Chat Sync Message not showing up on custom tables
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05-15-2025 08:14 AM
Hi there,
I have extended the Task table into a custom table and created a new "Start Teams Chat" UI Action button to appear on it. When it is used, the window appears, lets me add users and launches the chat. However, while the work_notes field is active the usual message about the chat being created and where you can find the message logs doesn't get posted in there.
I have checked and the message log is being created in the background but the link is just not being shown. I have had a look at the script of the UI Action and it seems to all be in order with it saying the following:
getChatSwarmModalUtilsWS().MSTeamsOpenMultiUserChat({
items: result.data.items,
topicName: result.data.chatTitle,
journalField: "work_notes",
tableName: g_form.getTableName(),
sysId: g_form.getUniqueValue(),
initiatedBy: g_user.userID
});
I don't know what else I can look into to get this to work so I thought asking here might be a good idea. Any help would be most appreciated.
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05-19-2025 10:00 PM
any system log errors or warning? @IDewar
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06-02-2025 04:41 AM
Sorry, I have been on holiday for two weeks.
The only Warning I could find that mentions my table is:
"Requestor Mapping is not available for u_hots table."
Not sure if that would be relevant to this issue. There doesn't seem to be any errors. Is there anything I should be particularly searching in the log?