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Unable to see REST Message in Flow Designer

ysudileti
Tera Contributor

Hi,

 

I have installed Servicenow integration hub plugin. When I am trying add the Rest message in Flow designer. Rest message action is not showing. Could you please help me on this. 

We are planning to push data from Servicenow to Power automate.

 

Thanks,

Yamini

3 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron

@ysudileti 

screenshots please

you can use REST Step in flow, where are you stuck?

Configure REST Step in Integration Hub 

AnkurBawiskar_0-1784712771195.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Aditya_hublikar
Giga Sage

Hello @ysudileti ,

 

As per my understanding Rest action is not available in flow action .

Aditya_hublikar_0-1784713069505.png

 

Its available in action steps :

Aditya_hublikar_1-1784713334438.png

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

View solution in original post

Tanushree Maiti
Tera Patron

Hi @ysudileti 

 

Refer and validate : KB0958829 How to use IntegrationHub REST step 

 

Instructions

*In order to use REST steps below 2 plugins needs to be installed.

https://www.servicenow.com/docs/bundle/xanadu-integrate-applications/page/administer/integrationhub/...

 

1. Plugin "ServiceNow IntegrationHub Action Step - REST" [com.glide.hub.action_step.rest] that Enables the REST action step in Flow Designer.

2. Paid Plugin "ServiceNow IntegrationHub Starter Pack Installer" - Installs IntegrationHub starter pack plugins to build your own integrations. Includes Microsoft Teams spoke, Slack spoke, Slack webhooks spoke, eBonding spoke, legacy IntegrationHub usage dashboard, and REST and SOAP steps.


*Then you need to follow the below steps to use REST step:
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/reference...
1. Navigate to Flow designer > Actions > New > Input > click + icon
2. Choose REST from the integrations section and fill all the required details in the form to test the rest action.

For detailed steps to configure the REST step refer "Configure REST Step in Integration Hub" knowledge article.

 

Note: If you have done all, still not working, Repair the plugin.

 

If even after that not working , and its not your PDI, raise a Support case

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@ysudileti 

screenshots please

you can use REST Step in flow, where are you stuck?

Configure REST Step in Integration Hub 

AnkurBawiskar_0-1784712771195.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Aditya_hublikar
Giga Sage

Hello @ysudileti ,

 

As per my understanding Rest action is not available in flow action .

Aditya_hublikar_0-1784713069505.png

 

Its available in action steps :

Aditya_hublikar_1-1784713334438.png

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Tanushree Maiti
Tera Patron

Hi @ysudileti 

 

Refer and validate : KB0958829 How to use IntegrationHub REST step 

 

Instructions

*In order to use REST steps below 2 plugins needs to be installed.

https://www.servicenow.com/docs/bundle/xanadu-integrate-applications/page/administer/integrationhub/...

 

1. Plugin "ServiceNow IntegrationHub Action Step - REST" [com.glide.hub.action_step.rest] that Enables the REST action step in Flow Designer.

2. Paid Plugin "ServiceNow IntegrationHub Starter Pack Installer" - Installs IntegrationHub starter pack plugins to build your own integrations. Includes Microsoft Teams spoke, Slack spoke, Slack webhooks spoke, eBonding spoke, legacy IntegrationHub usage dashboard, and REST and SOAP steps.


*Then you need to follow the below steps to use REST step:
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/reference...
1. Navigate to Flow designer > Actions > New > Input > click + icon
2. Choose REST from the integrations section and fill all the required details in the form to test the rest action.

For detailed steps to configure the REST step refer "Configure REST Step in Integration Hub" knowledge article.

 

Note: If you have done all, still not working, Repair the plugin.

 

If even after that not working , and its not your PDI, raise a Support case

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti