Create approval flow in Smart Assessment Engine in GRC
Is it possible to configure a back-and-forth approval workflow in Smart Assessment Engine (SAE) for GRC? If so, could you advise on how this can be configured?
Forum Posts
Servicenow IRM list layout
Hi all,we have one table in ServiceNow and I am facing issue with that as user reported this issue scenario as below we have one field on the records which has 2 values which is false and true its a checkbox actually now that we have updated the valu...
Compliance case state flow modification based on "Subtype" of case
Hello Team, I have two options for "subtype" as "policy violation" and "Tax fraud".1. Now if they select "policy violation" as subtype then while transitioning from "new" state then canceled state should not shown. Only triage state. And for "tax f...
Lifecycle modification for related "Action tasks" on compliance case
Hello Team, I have a requirement to hide or modify the state flow of Related "Action Tasks" of Compliance casebased on "subtype" of compliance case. If "subtype" of compliance case is "Policy violation" and the related action tasks that are created ...
Resolved! Unable to assign control attestations in AI Risk and Compliance workspace
We’re currently testing the AI system registration process using AI Control Center.We ran into an issue when trying to assign control attestations — they don’t seem to show up at all.From what we understand, when opening an AI system (either from the...
How to Hide delete option for Parallel Feedback and review right side panel of record
Hello Team,I need help with to hide the delete option on feedback task right side panel on records.I was unable to find the way to In activate the Delete option. For the reference I am posting an Screen shot.
Need a "Parent Case" field for compliance case
Hello Team, As like incident we have "Parent incident" field and child incidents related list. Do we have any field called "Parent Case" and related list to show case all child cases. I have checked it, but no field found. Any help on this or any sim...
How to hide State widget on overview tab of "compliance workspace"
Hello Team, How we can hide state widget in overview tab of "compliance workspace" Thanks in advance
State Transitions for Compliance Case Management
Hello Team, I'm working on defining state transition rules for a compliance case in ServiceNow and would like feedback on best-practice implementation. 1)When a compliance case is in the "Triage" stateAnd a user attempts to progress the caseThen the ...
How to suppress notification during bulk upload
Hello Team, While uploading or bulk ingestion of incident records. How we can suppress any notifications to users and assignment groups. Please suggest. Thanks in advance.
Create a new field on Feedback task table(sn_rvw_feedback_feedback)
Hello Team,Can anyone please help me with creating new field in feedback task table. That should be a choice field and I want display that field on feedback task of right side panel on another record. For the reference I am placing the one screen sho...
Dynamic Filter with Downstream Entities in Platform Analytics (IRM)
Hii,We have a hierarchy of Entities (sn_grc_profile) where:Parent entity = InitiativeChild entities = Domains / Apps / etc.For a selected parent (initiative), we need to:Fetch and Show risks (sn_risk_risk) associated with those downstream entitiesIde...
Adding Additional Columns to the Risk Assessment Project Grid.
This is the Grid View of a Risk Assessment Project in ServiceNow IRM. I want to add some additional columns to the Grid view. These columns are the fields present on the Risk Record, which is being assessesd through the GRID View of the Risk Assessme...
Risk workspace is not displayed while performing Simulate a risk assessment
Risk workspace is not displayed while performing Simulate a risk assessment under Certified Implementation Specialist – Risk and Compliance (CIS-RC): 11. Impersonate Rosie Madison, the risk manager.12. Using Risk Workspace, schedule risk assessment f...
IRM, is there an IRM glossary / taxonomy?
Is there a reference that describes ServiceNow's , use of terms: Issue, Risk, Risk Event, Risk Scenario, etc.thanks