Update Qualitative Rating Criteria for a published RAM
How do we update the Qualitative Rating Criteria for a published RAM so that it updates the rating calculations for existing Risk assessment instances based on the new criteria.
Forum Posts
Scripts possibility in Smart Assessment Engine
Hi Community, We are having a requirement that, need to create an assessments on controls table(sn_compliance_control) using smart assessment engine. I have created the templates and questions in the assessment workspace.My query was: How we can add ...
Modal Changes - Privacy Workspace
Community PostHi Team,I am new to Privacy Workspace and would appreciate some guidance.I am trying to understand how the Assigned To field is populated in a modal/dialog that opens from Privacy Workspace. Currently, a specific list of users is disp...
I wanted to display a alert message on the control definition form
Hello Techies,I need some help, I wanted to display an alert message based on some conditions in given below. As a owner/owner delegate,I want an alert message to visible on all associated control definitions mapped to control objective and if those ...
Resolved! Control Vs Issue
I have noticed this behaviour - Could you please advise why we having this logic in place? If I add a issue in the control and if the issue's field "Control/Risk" is blankthen there is no change to the control statuselsethe control become ineffective...
Common Control - Attestation
Could you please help on this?We have a common control which owned by a Function, added reliant entity as "Internet facing application". Assume 100 entities added.Not the Function entity owner (who is attestation respondent) perform attestation and b...
Which OOB Functionality moving the control state to retired when the control objectives change inact
Hi EveryoneCould someone please help me identify the OOB functionality that is causing the Control State to change to Retired when the Control Objectives are moved to the Inactive state?I have been trying hard to find the OOB logic behind this behavi...
Resolved! Regarding smart assessment.
On smart assessment, i have one dependant question which shows dropdown choices, when the question meets condition it is showing dropdown choices, user is able to select the choices but the arrow in dropdown shows red blocked symbol, can we remove th...
Who should do what when setting up BCM?
The starter stories state 'As a BCM Admin...' which seems to signal the BCM Admin should be creating the data in the configuration tables (element definitions, tiers, etc.) in Dev. It does not seem to indicate the Developer. We are NOT modifying any ...
Resolved! AI Control Tower and risk integration backend functioning
HiCan anyone please explain the backend functioning of the "assessment responses" in the onboarding of an AI asset that automatically maps the risks accordingly and evaluates the risk score and analysis to consider. Like how we map the responses with...
Resolved! Sharing IRM record links across Risk and Compliance Workspaces - how do others handle this?
Hi all, If someone is viewing a Risk Event case in the Compliance Workspace and shares the link, the recipient can't open it if they don't have access to Compliance Workspace. Even though it's the same record, they'd normally view it in the Risk Wor...
How to configure the external facing Personal Data Rights form (Zurich)
My clients are interested in configuring the Personal Data Rights plugin for Privacy Management, in large part due to the external facing form that comes with the plug-in. They are on the Zurich release, and according to the product documentation - t...
Resolved! Entities report on the compliance workspace homepage is not displaying records
When clicking on the pie chart(red or green) in the 'Entities' report on the homepage of the Compliance Workspace, users are seeing a blank list, despite there being entities listed on the report and shows the numbers. Has anyone faced similar issue,...
How to do State Transition customisation on Compliance case management
Hello Team, I wanted to customise the existing state models of Compliance case as follows NewTriageInvestigateInvestigate- InvestigatorResolvePost case reviewClose Archived
Hide Records based on Ownership
Hi Everyone,I need some help with restricting Control record access for first line of defense users in ServiceNow GRC.In the Control table we have an Entity reference field profile which points to the Entity table [sn_grc_profile] Each Entity has an ...
