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Forum Posts

Doucment_ID is not displaying value

Hi,  I want to update the 'Applies to record' field so it corresponds the Department.  As you can see the Department has a name but Applies To Records = empty.      When looking at XML, however  these 2 fields have same sysID, so they should point to...

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dev_K by Tera Contributor
  • 775 Views
  • 6 replies
  • 0 helpfuls

Project Implementaton from Scratch

Hi everyone,I’ve recently started working on a new ServiceNow implementation where we need to build a Compliance Monitoring solution from scratch. At the moment, I only have a functional requirements document and a fresh development instance.The solu...

shaistaparv by Tera Contributor
  • 496 Views
  • 1 replies
  • 0 helpfuls

Reviewer error

Him I have installed Servicenow Xanadau edition. I am facing issues when I create policy and want to send it for review. The revierwer option is not showing in instance.  Please guide me to get get through this issue. Thanks.       

muhammadimr by Giga Contributor
  • 693 Views
  • 2 replies
  • 0 helpfuls

Risk Workspace : Overview Tab on Control Test Record Not Visible to End Users but Visible to Admin

Hi Community, In Risk Workspace, I’m seeing inconsistent behavior for the Overview tab between Control and Control Test records.Details:-1. Same end user can see the Overview tab on Control records but the Overview tab is not visible on Control Test ...