Resolved! GRC: flow designer
Hello Techies,Need some help to create flow designer. I have some conditions to create flow designer. That is , Automatically closer of incident record after 30th day of updated date.
Forum Posts
Business continuity Management
Do Business continuity Management(BCM) and Integrated Risk Management(IRM) be integrated together ?I want to figure out the linking connection between BCM and IRM.Thanks
I want to create child record based on parent record states
Hello @ServicenowMasters,Can anyone help me out. Actually, Users can able to create a child record manually based on specific states of parent record. Can anyone help me how can we do it. Here child record is nothing but right side panel on works...
Discrepancy in Entity Type Compliance Score
Hi Community,I am looking for a technical explanation regarding the Compliance Score (Percentage) roll-up logic for Entity Types in GRC (Policy and Compliance Management).According to the ServiceNow documentation, the Entity Type compliance score is ...
Uploading of Evidence Requests
Hi Community, A use case of during an Engagement Record (Audit) a user need to request evidence for 20+ records. Does anyone know of a way a Audit Manager, with out admin role, can upload the multiple Evidence request?
Resolved! User can't able to create feedback task based on control objective record states
Hello Servicenow Masters,Can anyone help me with the solution. This help will be a great to me. Just I wanted to know, How can we provide access to the users based on control objective record states conditions then they can be able to create a new fe...
GRC
Read regulation details from the table.Share document to AI-based extraction service using sub flow.Extracts compliance-related keywords from the regulation document.Draft Target Policy based on compliance requirements.AI extraction output and genera...
Resolved! How to find new button configuration on Compliance workspace on right side panel of any record
Hello Servicenow Masters,I need your help to find new button configuration on right side panel of feedback form. Can anyone help me please. It was a great help to me. Because when i found that button I need to provide more access to that button.I am ...
Is policy-level entity scoping in IRM always a bad idea?
Been deep in ServiceNow IRM Policy & Compliance lately and wanted to gut-check my approach with people who've actually built this out in production.Here's the architecture I've landed on:Policy└── Parent Control Objective ← governance/traceability on...
Translate Governance Policy Articles to Brazilian language
Hello All,I have a requirement to Translate the policy to brazilian portuguese once the policy is published.By default the policy is in English while publishing.If anyone has seen similar cases for Translation need your suggestions for the same.Regar...
Custom control objective impacts other control objective status?
Hello community, Recently I import all cyber control objectives of my companie into servicenow, and I notice that servicenow already have many control objectives from frameworks. I would like to know if there is a way OOTB to attest my cyber controls...
Is it possible to connect citation to Controls & Business processes in Risk Workspace (IRM)
Background -In my company's servicenow instance, the Risk Workspace has been configured and the Policy and Compliance workspace is planned for a future phase, but currently, we are focused on merging SOX- related controls, risks, business apps, busin...
Declarative action add button to show recently removed records via Remove Declarative action
Hello, I have a requirement on the Policy form to create an Applicable Controls related list. This related list should automatically populate the controls that are associated with a control objective whenever a control objective is linked to a policy...
UI action record skipped after instance upgrade
Hi All, UI action record was skipped after instance upgrade. And I can not click on it (Not accessible - its seems it is greyed out) How to resolve this issue. Thanks
ServiceNow Licensing
Hi Team, I want to know the ServiceNow Licensing model, what the are licensing type for which service now charge? Is sn_incident_read, sn_incident_write, sn_request_read & sn_request_write, are part of full filler/ITIL role and will service now charg...