Hello, I have a requirement on the Policy form to create an Applicable Controls related list. This related list should automatically populate the controls that are associated with a control objective whenever a control objective is linked to a policy...
Hi All, UI action record was skipped after instance upgrade. And I can not click on it (Not accessible - its seems it is greyed out) How to resolve this issue. Thanks
Hi Team, I want to know the ServiceNow Licensing model, what the are licensing type for which service now charge? Is sn_incident_read, sn_incident_write, sn_request_read & sn_request_write, are part of full filler/ITIL role and will service now charg...
I have a source table where we have set up parent and child relationship between records. We are creating entities for records from the source table . Can by any chance we can automate the similar entity hierarchy creation as well without manually ad...
Data Retention policy implementation - Data Archiving - Learn about this task how to do this . Practical example i need to do in PDI please explain or any related document on this
Hi Community,I have installed the NIST CSF Use Case Accelerator on my ServiceNow IRM instance and noticed the following behavior: I can see NIST CSF v2.0 Authority Document I can see NIST CSF v2.0 Control Objectives Existing NIST CSF Risk Statements ...
Hi Community, I have a requirement in Agent/Configurable Workspace:For the ABC group, I want users to see a specific filtered list view by default.They should still be able to modify or remove the filter as needed.Other users should continue to see t...
Description configured on "Factor for overall effectiveness" in RAM Control Assessment does not show up in assessment.I have noticed if that if "Factor for overall effectiveness" selected is a group factor then individual manual factor description i...
Hi Community,I'm working on a GRC IRM Policy Management implementation (Zürich release, com.sn_compliance) and trying to auto-generate a structured Knowledge Base Article from a Policy on Publish.The OOB mechanism works fine – KB article gets created...
Understanding Policy Exceptions in ServiceNow GRC Organizations implement policies and controls to maintain compliance with internal standards and external regulations. However, there may be situations where users are temporarily unable to meet these...
I need step by step guide to Install Font Pack Work Around for Word Import special character issue in Policy and compliance GRC Module.The below is reference KB Article linkhttp://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113201...
If anyone have idea about the below Microsoft Policy Authoring Integration and Authority Doc / Citation (e.g., NYDFS) archer
Can you explain briefly about the ServiceNow License ?
Hi Everyone,I need some help with restricting Control record access for first line of defense users in ServiceNow GRC.In the Control table we have an Entity reference field profile which points to the Entity table [sn_grc_profile] Each Entity has an ...
Hi,there is new feature that allows risk assessments to be grouped into a Risk assessment projects and then assessor can answer multiple assessments in grid view. I want to use the grid view for control attestation in compliance management.Is grid vi...