Hello everyone, I'm trying to find what rule, flow or script is responsible for change the control status to compliance/nom-compliance. In the moment i'm using smart assessment as control attestation. I alredy look in Business Rules, flows and scrip...
Hi All, In the Regulatory Alert table, there is a related list called Impacted Area. This table is not an M2M (many-to-many) relationship table. Also, when I check the Relationship table, there is no explicit relationship defined for this related lis...
In the compliance Workspace, for one user, the field 'indicator' value is showing empty in List view whereas in Form view the value is being displayed. And through backend in list view the value is being displayed.Only in Workspace this issue is. Ple...
Hi everyone, We’re facing an issue in our production environment where system-triggered emails are being sent without a subject. Here’s the context: We have a UI Action that triggers an event for a reminder notification. The email subject is set dyna...
Hi Team,I need assistance with removing the form header content in the Compliance Workspace. Specifically, I’d like to remove the highlighted in "BLUE" section — “Record Type: Policy” — from the workspace header (please refer to the attached screensh...
Please do not give me generic answer.I really want to understand it in a simpler way1
explain me how to give KT to Client on Risk vs Advanced Risk in detail with example
when the factor responces will save into the Response table((Table - sn_risk_advanced_risk_assessment_instance_response) like after assessment is calculated and saved or just after response is given? Beacuse i have created an automated scripted facto...
Hello,In Assessment Workspace, I have copied the standard GRC Attestation provided by ServiceNow for Control Attestations in Smart Assessment context and added some new questions and sections. This, however, cannot be published. Any idea what went wr...
Hello,My client is requiring an issue creation for risk metrics. Is there a best practice to follow, knowing that in OOB issues cannot be created for metrics.Best regards
Hello community, I would like to know your opnion about one use case. My client want each entity have a weight, and this weight need to impact the risk score rollup. For exemple: Entity A (Top Level) -> Entity B and C (child). Só basicly then need e...
Hello community, Recently I import all cyber control objectives of my companie into servicenow, and I notice that servicenow already have many control objectives from frameworks. I would like to know if there is a way OOTB to attest my cyber controls...
Dear Community, I have a question regarding the functionality of the new Smart Assessment scoring component. While using it for my questions, I encountered a scenario where selecting a specific option in a question should not affect the score calcula...
Please can you provide the information about the OOB details for BCM modules and its configurable or customizable forms, lists or records in the SNOW
Hi Community, We are having a requirement that, need to create an assessments on controls table(sn_compliance_control) using smart assessment engine. I have created the templates and questions in the assessment workspace.My query was: How we can add ...
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