Create approval record from Smart assessment engine

[rajeeshraj]

Can approvals be triggered from the smart assessment engine? If so, how can I configure them?

Thanks

[SANDEEP DUTTA]

Hi @rajeeshraj ,

You cannot trigger Approvals from Smart assessments unfortunately.

[rajeeshraj]

is there a business rule or flow designer we can create that gets triggered on submission of SAE?

[SANDEEP DUTTA]

Hi @rajeeshraj ,

NO 😔

[Mehernosh Amrol]

You'll have to use the Approval Configurator, not the Smart Assessment Engine.

https://www.servicenow.com/docs/bundle/yokohama-governance-risk-compliance/page/product/grc-common/t...