Create issue for a risk metric

[LailaJ]

Hello,
My client is requiring an issue creation for risk metrics. Is there a best practice to follow, knowing that in OOB issues cannot be created for metrics.

Best regards

[Sateesh Kumar D]

Hi Laila,

A Metric or KRI can be configured to collect data that helps monitor performance. You can then define an indicator that evaluates this collected data against a defined pass score.

Based on the result, the indicator can automatically mark itself as pass or fail and trigger an issue if required.

In essence, your KRI continuously collects and monitors performance data, and the risk indicator evaluates this data at regular intervals. If the monitored performance breaches the defined pass score, it is treated as a potential risk or failure event.

Regards,

Sateesh

[LailaJ]

Hello Sateesh,
Thank you for your feedback, could you please elaborate on the implementation steps to enable the indicator to collect the data from the KRI ? Thank you