Create New button is not showing in workspace (GRC: compliance case management)

chandan15
Tera Contributor

Hi, 

 

"New" button is not available in "Compliance Case Management"->case->case task.

However there is no other way to create a task from workspace view in a case

 

chandan15_0-1699963119916.png

 

The same was unavailable in platform view, which is enabled by disable "omit new button" in  List control.

chandan15_1-1699963391712.png

 

chandan15_2-1699963438188.png

 

Please let me know how we can modify workspace view!!!!

Thanks,

Chandan

6 REPLIES 6

Mohan Mallapu
Kilo Sage

@chandan15 

'New' button or creation of new record was restricted by ACL , Could you please go to ACL table ,filter with your table name and operation is create.  

Please share the ACL snap to check further.

Mark my answer Helpful & Accepted if I have answered your question.

Thanks,
Mohan

Hi Mohan,

here is the snapshot for ACL, there's 18, but I have admin role, it should show me. Still I added these role to myself to check, it still not showing.

chandan15_0-1699972896107.png

 

 

Thanks,

Chandan

@chandan15  Could you please open the create operation ACL and share me the entire snap of the CREATE ACL,

This is enabled in form view to create in related list, still I am not sure why it is not reflecting in workspace view.

Below is the screenshot of create ACL:-

chandan15_0-1700027633429.png

 

Thanks,

Chandan