how to change max length for entity name for control GRC Attestation

anithaanime
Tera Contributor

The entity name is getting truncated even though it has only 35 characters. I checked at the entity record level, and it is not truncated there. Where is this configuration set? Where do I need to change the max-length for the entity? I shared screenshot for reference

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@anithaanime 

this is for portal? if yes then did you check the widget code?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

It is the same in both places Portal and Workspace. The entity name is getting truncated. I am unable to find  the configuration where it sets max-length for entity name. I found 'asmt_assessable_record' table to change max-length for control name but couldn't find for entity name

@anithaanime 

okay but did you check behind the scene how it's rendered, that will help you get clarity

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

PrudeAnurag
ServiceNow Employee
ServiceNow Employee

@anithaanime ,
This seems to be a classic attestation. Normally, in a classic attestation, we never show the Name of the Entity and Control. Check the attestation config in Table(Document) Titles (sys_ui_title); hopefully, you might see some config there. 

Regards,
Anurag