I working in Test Management 2.0 and I need change the test excution form. For example, when the step is failedm, show comments and add attachmenthow can I change the comments type field? And how can I add commensts when the state of step is Passed?...
Hi,Till yesterday, I was able to access my servicenow instance but today I am getting this issue, when I click on Start Building. Unable to connectAn error occurred during a connection to dev254249.service-now.com.
Dear ServiceNow community, In the scenario of AI-generated software code do not see any explicit vendor statement regarding the retention of the Intellectual Property Rights by the end-customer(not by ServiceNow, neither by a partner or system integr...
Anyone, know the answers to this questions? I find many opcions but im not sureWhat are some of the features of scoped applications for GRC? (Choose three.) All components have a namespace prefix for identificationProvides access to all global dataAb...
Hello, I try to implement the ServiceNow Policy module in our company. Issue:We are a large Bank with several policy documents (pdf/word)) that gets updated e.g. yearly (or so..). However when we need to keep track of the old versions of the policy ...
Hi all Hope everyone is doing well if anyone have any material regarding Integration part pls share with me
We have updated out of the box declarative action -"Remove" for table "sn_audit_m2m_risk_engagement" with script condition which need to allow Declarative action visible only on Records whose state is "Validate". It is not working when we give this s...
what will happen if i delete Default update set from my PDI
We considering implementing IT Service Management (ITSM) for our organization and would like to understand the potential costs involved. Specifically, I’m interested in:Software Licensing: What are the typical price ranges for popular ITSM tools?Cons...
Where I can find a document if Service Now meets requirements of 21 CFR Part 11
Greetings,Was wondering what role(s) should I assign Risk Owners in IRM/Risk module in order for them to perform their tasks?There are most probably two roles to be utilized and I'm not sure which is the right one: sn_risk.user or sn_grc.business_use...
inserted table of content in my document template but in the pdf the table of content is not getting generated.<sn-toc>{table of content}</sn-toc> not working
Hi, I am able to pull in the items in Scope of my plan along with their RTOs. This data is not populating inside of the generated PDF of the plan. Is there somewhere else where you have to state the RTO inside of the plan even though we already deter...
, I had a few questions around personal data retention and deletion in Service now Whats the retention period of dataIs there an automated process for deletionHow long is data of employees keptany other sub-processor involved in the processing of per...
