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Reviewer error

muhammadimr
Tera Contributor

‎02-21-2026 01:39 AM

Him I have installed Servicenow Xanadau edition. I am facing issues when I create policy and want to send it for review. The revierwer option is not showing in instance.  Please guide me to get get through this issue. Thanks.

 

 
 
 
 

 

 

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glideFather
Tera Patron

‎02-21-2026 02:47 PM

Hi @muhammadimr,

 

your question is unclear - what kind of policy are you talking about? Maybe you want to add some context, this is too vague to give you any meaningful suggestion


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Tanushree Maiti
Tera Patron

‎02-22-2026 04:53 AM - edited ‎02-22-2026 04:54 AM

Hi @muhammadimr 

Why you have installed old version instance Xanadu instead of Zurich in PDI. Is your project instance Xanadu?

 

Are you talking about  review a Policy (Policy & Compliance app) from GRC?

then you can check this post:

https://www.servicenow.com/community/grc-forum/policies-in-pdi-reviewer-field-is-missing/m-p/3108456....

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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