Tooltip in GRC attestation metrics is not working

[MarkWendilJhonD]

Hi!
I am currently creating an attestation, and our client wants to have a tooltip or hint on some questions (metrics). In the Metric [asmt_metric] form there is a field "Description" and I believe this is used for tooltips. 

I tried utilizing this field but for some reason the hint/tooltip is not showing. I tried checking it by previewing the attestation using the attestation designer and also by checking an actual attestation itself - both are not working.
Can anyone confirm if this is a limitation for attestation? Or if there are system properties I need to enable for this work.

Thank you so much!

[Shubham Khera · Accepted solution]

Hi @MarkWendilJhonD 

You are right, the "Description" field on the assessment metric record under Question is used to show the hint/tooltip for the respective question on the assessment form.

In order to view the hint/tooltip, you have to hover your cursor over the question to view it. It may not be visible on the preview window, but it is visible on the actual assessment view when you click on "Take Assessment" under the My Assessments window.

Best Regards,

Shubham

[MarkWendilJhonD]

Hi @Shubham Khera ,

I only tried taking the attestation from the portal and that form doesn't show the tooltip either. I will inform our business that the only way they can see the hint is by taking the assessment from the My assessment module. Thank you!