Unable to submit vendor assessment from vendor portal

Mayura1997 · ‎04-07-2022

Hi ,

Few vendors are unable to submit the vendor assessment from vendor portal and i could see that variables were greyed out and not able to fill/enter the fields as shown below. Can anyone explain what might be the issue.

Thanks,

Mayura

Shruti · ‎04-08-2022

Hi,

Exactly vendor contact won't be able to submit the vendor risk assessment even if he is primary contact. Ideally vendor contact needs to be created first and then assessment should be submitted.

View solution in original post

Shruti · ‎04-07-2022

Hi,

Make sure vendor contact is the primary contact

Mayura1997 · ‎04-08-2022

Yes. Primary contact was true only. Still unable to enter the fields.

Shruti · ‎04-08-2022

What is the state of vendor risk assessment?

Mayura1997 · ‎04-08-2022

It is in "submitted to vendor" status