Next Experience articles

Next Experience Product FAQ

Center of Excellence / FAQ Each of these FAQs are found on our respective resource pages, but here is a quick link to all of our FAQs. You'll find getting started and configuration FAQs within each of the product links.

Portal Experience Quick Start Guide

Center of Excellence / Portal Experience / Portal Experience Quick Start What is a Portal Experience? A starter portal experience is a site where users inside of your organization can find information, submit requests, and complete business ...

Next Experience Release Updates

What's new in Utah for Next Experience UIUI Builder Utah release notesNext Experience UI Utah release notesNext Experience Components Utah release notes What's new in Tokyo for Next Experience Next Experience UI Tokyo release note...

Create Exclusive Lists in UI Builder

Make two connected lists’ values dependent (and exclusive) In some scenarios you may want to have two lists on the screen which are dependent upon each other. I.e., once you select a value in a list, you need to add it to another list and remove it...

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How to open a page within the parent Record Page

In these examples below, you will see how to open a page within the parent Record page through: Related List Action (sys_declarative_action_assignment), configuring the Payload attribute containing the data to be passed together with the event.Clien...

Configure Next Experience

Center of Excellence / Next Experience / Quick Start / Configuring Next Experience In the Activating Next Experience article, I guided you through the steps to take in order to enable Next Experience UI in your instance. I briefly touched base o...

Five Myths about UI Builder (UIB)

The ServiceNow UI Builder (UIB) has been around for a while now, and like anything with a bit of history a few myths will work their way into the public consciousness. The good new is that UIB is not the Loch Ness Monster or Big Foot (maybe that's B...

UI Builder Client Scripts vs Classic Environment Client Scripts

Center of Excellence / UI Builder / UI Builder Client Scripts versus Classic Environment Client Scripts FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or ma...

Next Experience Welcome Guide

Welcome to ServiceNow® Next Experience Are you ready to start your Next Experience implementation journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources—all designed to s...

Cross Origin Resource Sharing (CORS) in UI Builder (UIB)

How to make a Cross Origin Resource Sharing (CORS) Component in UI Builder (UIB). What is CORS?For security reasons web browsers cannot make arbitrary calls to paths and APIs that are not part of the originating server, i.e. the server that rendered ...

What's new in Tokyo for UI Builder

Center of Excellence / UI Builder / What's new in Tokyo for UI Builder Our team is very excited to discuss new features available for UI Builder with the Tokyo release. We've summarized the release notes here, for more information see the UI Bu...

UI Builder Video Library

Center of Excellence / UI Builder / UI Builder Video Library Looking for videos relating to UI Builder? You've come to the right place. We've put together a library of related YouTube videos. Get direct access to what you need when you need it...

Workspace Video Library

Center of Excellence / Workspace / Workspace Video Library Looking for videos relating to Workspaces? You've come to the right place. We've put together a library of related YouTube videos and community videos. Get direct access to what you need...

Next Experience Video Library

Center of Excellence / Next Experience / Next Experience Video Library Looking for videos relating to Next Experience? You've come to the right place. We've put together a library of related YouTube videos. Get direct access to what you need whe...

Learn about Workspace UI

Center of Excellence / Next Experience / Quick Start / Learn about Workspace UI This article serves as an overview of our new configurable workspaces and some best practice guidance around implementing a configurable workspace. It does not ...

UI Builder – Building a Page

Center of Excellence / UI Builder / UI Builder Quick Start Guide / Building a Page Working with Layouts Layouts control how containers and components are organized on a page. An updated layout system was introduced in the San Diego re...

UI Builder Series || Exploring Transform Data Sources || Article 2 || Transform Data Source to execute REST APIs

In last article we saw how we can create our own transform type data source to execute server side logics and how we can access the output. This article is very similar but in this we'll trigger a REST API call to get the data from external system an...

How to re-enable - "Header on Landing page" after you "Close"

Hello All, By Now, everyone would have gone through your new "Now experience" in San Diego. I would like to share this small information on how to re-enable the "header on the landing page" when it is closed by Fulfillers. As you know, whenever first...

Next Experience UI "Unknown User" profile

Hello, Background: Upgraded instance to San Diego and ended up having "Unknown User" profile for all our backend users. Step 1:Before you do these changes below, make sure that you are in the old UI again just in case:Navigate to sys_properties and ...

Create Default Theme without enabling Dark theme

I have recently been working on changing branding and theming after San-Diego Upgrade. I know there are limited documents which is helpful but it did not work completely to me. I will talk about theme and how we can create our default custom theme wi...