Get started on UI Builder with the Comparator Component. The Comparator component allows to compare content side-by-side by highlighting the differences between the original and changed content. It can also be used to edit or translate the changed...
Steps to add sub menus in List Nav in Workspaces: We are in Service Operations Workspace(SOW) and here we want to add a new sub menu named - 'INC - Closed' under Incidents In order to achieve this, we will navigate to UI Builder in filter ...
ServiceNow Command Line Interface (CLI) NOTE: This was originally posted in 2022 and the application has advanced significantly since then, e.g. as of May 2025 it now supports Node 20. Please refer to the latest documentation to install the CLI and...
OverviewThe Roadmap widget helps a lot to visualize all kind of planned tasks on a schedule.It supports:Grouping the rows by max. 2 levelsColoring by data values (eg. status)View panel for detailsMilestonesData items direct on the barFexibel side pan...
Center of Excellence / Workspace / Introduction to Declarative Actions FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases. ...
Select the component or container that needs to have a dynamic visibilityIn the config panel, click the visibility iconClick on the script iconSet the visibility condition /** * @param {params} params * @param {api} params.api * @param {Trans...
Standard server-side messages like addInfoMessage or addErrorMessage do not automatically appear in custom Workspaces. This article provides a simple fix using UI Builder to manually map the notification behavior. Problem:When working with custom S...
Center of Excellence / UI Builder Helpful Articles Articles to help you get started with UI Builder, how to configure pages and create pages in UI Builder, introduction to components, and more. Getting Started FAQ UI Build...
Over the past couple of releases our teams have made some updates to the declarative actions functionality (with more to come!). This article highlights those changes across Utah and Vancouver. Utah New condition option: scripted client condition f...
Creating a custom button to save a form in ServiceNow Workspace may seem straightforward, but using it g_form.save() incorrectly can result in script errors and UI action failures. This article outlines the root cause. Problem Overview I created a ...
Center of Excellence / Workspace / Workspace App Shell UX Page Properties FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases...
In order switch images automatically when you switch theme from user preferences, you need to use Custom Illustration component.In this article, I will guide you through a step by step process on how to configure the style variables in different t...
Article Hub Welcome! This article will serve as the hub for all of the UI Builder "Bytes" series of enablement content. We will cover all things related to UI Builder, so keep an eye out for more articles in the future! In the future, we...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. For the similar topic of Next Experience UI, I ...
UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
The problem The secondary items on the standard record page template truncates its contents. Maybe it's important information. Maybe it's a long numeric ID and it won't be obvious if the value is wrong. Perhaps you just want to be able to use the a...
COEWorkspace Resource HubConfiguring Lists in Configurable Workspace FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases. ...
Introduction In many business scenarios, it's crucial to ensure that records submitted through a form have all the necessary attachments. This can prevent incomplete or invalid submissions that might lead to delays and additional follow-up work. The...
Have you upgraded to Xanadu, and now you're seeing this banner or a similar one driving your users to Service Operations Workspace? We caught this when opening an Application Service record in sub-production when testing our upgrade. It wasn't des...
Center of Excellence / Next Experience / Edit the Login Theming for Next Experience Administrators can customize Next Experience UI login illustrations, welcome text, and colors to reflect a company's branding. Visit the Edit login theming in Next...
ServiceNow
Steph Morillo
Dan Bruhn
Earl Duque
Lisa Latour
