This article is still accurate as of the Zurich release We field a lot of questions about when to use UI Builder vs when to use Service Portal, and this article aims to help with those questions. UI Builder UI Builder is ServiceNow's web user...
AMB Record Watcher Data Resource Hello! There is a new, but not necessarily easy to find, feature in Tokyo that allows you to easily monitor a table and react to events in your UI Builder (UIB) application when a record changes in that table. Thi...
Ultimate List Flexibility: Transform Scripts in the List Controller What You Will Learn By the end of this post, you will be able to: Understand what the List Controller Transform Script is and why it was initially introduced Configure the t...
Center of Excellence / Workspace / Workspace App Shell UX Page Properties FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases...
Workspace Lists in UI Builder: Your FAQ Guide to Common Configurations If you manage workspaces in ServiceNow, you have probably run into situations where the out-of-box list behavior does not quite match what your users need. Whether it is ena...
Center of Excellence / Next Experience / Quick Start / Next Experience Training Are you just getting started with Next Experience? You've come to the right place! Here you'll find training courses relating to Next Experience UI, UI Builder, Comp...
This is a handy guide on how to use view rules in a Workspace Experience. Below are the steps to follow: 1. If not already available, create a UX View Rules Configuration record for your workspace experience (sys_ux_view_rules_configuration) via menu...
DISCLAIMER: This article describes a proposed solution to support this use case. The proposed solution requires configuration/customization, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impa...
There is a detail in the way that the Seismic framework operates that makes switching the tab using script from within in the UI Builder (UIB) Tabs component a little more subtle than you might expect. There is also a major change for the Washington...
Center of Excellence / Next Experience / Edit the Login Theming for Next Experience Administrators can customize Next Experience UI login illustrations, welcome text, and colors to reflect a company's branding. Visit the Edit login theming in Next...
While configuring a specific list in a legacy/custom Workspace, you might want to use a fixed_query instead of a condition query. The expected behavior is that the list should filter records based on the fixed query defined in the sys_ux_list table. ...
In the UI builder, one has now access to various components that can easily be put in the workspace. One of them is the "timeline" component. Its a great way to display data in timeline with hover over information. It comes with static demo data ...
If you are building your custom page on UI builder and want to show a message based on certain conditions then here are the ways to do it. 1. From "Add alert notifications" event: The page event handler "Add alert notifications" can be used to show t...
Goal: Return the Knowledge Base category hierarchy in the structure expected by the Content Tree component: [ { "id": "p1", "label": "Tree parent item", "children": [ { "id": "c1", "label": "Tree child item 1" }, { "id": "c2", "label": "...
In this article, we’ll demonstrate how to create a Data Broker Server Script that retrieves the value of a specific system property by its name. This is particularly useful when building Workspace experiences that require dynamic property values thro...
We are continuously working to make those times you have to jump back to the core UI less and less frequent for a UI Builder (UIB) developer, but sometimes it is necessary to find an orphaned record or to figure out how a page fits together. Below ...
Creating a custom tab, such as "Overview," in a Workspace within ServiceNow can be efficiently done using the UI Builder. Below is a detailed step-by-step guide to help you accomplish this. Step 1: Access the UI Builder In the ServiceNow navigatio...
When working with UI Builder and Data Resources, you might expect that triggering a Data Resource on the Page is Ready event will load your data immediately. However, this often doesn’t work as intended because the Data Resource needs its own event h...
Center of Excellence / Next Experience / Introduction to Next Experience UI Banner Announcements FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not w...
So you’ve built a workspace in ServiceNow, added a custom form inside your main tab, and everything looks great — until you try to save the form with a required field left blank. You expect a clear error message to pop up in the body, guiding the use...
ServiceNow
Steph Morillo
LisaLatour
Earl Duque
