Next Experience articles

Configure "Search Input" & "Search Results" components in UIB

Learn about the differences between Agent Workspace (Legacy) and new Configurable Workspaces

Center of Excellence / Workspace / Learn about the differences between Agent Workspace (Legacy) and new Configurable Workspaces FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that...

How to enable a Declarative Action in a Related List

This is a handy guide on how to add Declarative Actions to a Related List in a Workspace Experience. If you need to add a Declarative Action to a Form instead, I strongly recommend you have a look at this brilliant article: Open a new UI Builder Tab ...

Next Experience - Terminology

You are viewing content included in the Next Experience Center of Excellence Term Definition AudienceAn audience defines who can see your pages. Pages can be created for targeted experiences tailored to audiences and roles such as agents and mana...

UI Builder Components: List menu, List and Form

With List Menu, List and Form it is very easy to define new Workspace like pages.Step by step:1. Define your selection of lists in the table “sys_ux_list_menu_config”You must define first categories and then select lists for each category. 2. ...

The one script I have in ALL of my UI Builder Projects

Stuff happens and you want to know what that stuff was. One nice thing about UI Builder (UIB) is that everything works using the same basic foundation. In this case I take advantage of the fact that all client scripts are responding to events to ma...

Knowledge 2023 Lab: Next Experience Theming

This hands-on session will introduce you to the newly released theming capabilities for the Next Experience. Follow this lab guide to learn about Theme Builder and to get up and running with personalizing your instance with your brand's specific lo...

Next Experience at Knowledge23 and CreatorCon

The extended Next Experience team is bringing a LOT of content to Knowledge and CreatorCon this year, and I wanted to catalog it for you by category. General Product Roadmap: The future of Next Experience The Next Experience is the next step in the...

How to use Set Loading State to Block a Page Until It's Completely Loaded

The Set loading state event handler in UI Builder (UIB) is really good, and it blocks for you and looks natural and doesn't require fiddling with the structure of the page to make it work. The issue is that the first place to start blocking the p...

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How to clone an attachment so that the URL does not change

Occasionally you may need to preserve the URL of an attachment while also changing its content. For example you have a reference document that needs to be updated from time to time but a user may have already shared or bookmarked the link. Here I...

What's new in Tokyo for Next Experience

Center of Excellence / Next Experience / What's new in Tokyo for Next Experience Our team is very excited to discuss new features available for Next Experience with the Tokyo release. Some of these features are included in the family rele...

Journey from Homepage to Dashboard with creating default landing page

I have recently worked on enabling Next Experience and it's really a very cool to be on new level of ServiceNow experience. Some of features are getting their journey ended here with San-Diego or in coming upgrade Tokyo. Problem after enabling Next E...

What's new in Utah for Next Experience

Center of Excellence / Next Experience / What's new in Utah for Next Experience Quick Links Next Experience UI Utah Release Notes Theme Builder Release Notes It's release time again and we've introduced a lot of great features for Ne...

Dark theme in Next Experience (San Diego to Utah)

Overview The dark theme variant is available with the out-of-the-box Polaris theme that is available with the Next Experience UI. Users can toggle between light and dark variants in their user preferences and will see the dark version of a ...

Jump in to Next Experience

This guide will answer adoption questions and provide best practices on your Next Experience adoption journey. Be sure to check back here as our products evolve for new guidance and best practices. The Next Experience Adoption Journey Activat...

Dude, where's my (UI Builder) Stuff?

We are continuously working to make those times you have to jump back to the core UI less and less frequent for a UI Builder (UIB) developer, but sometimes it is necessary to find an orphaned record or to figure out how a page fits together. Below ...