Guided tour on Service Operations Workspace

Amy Matsuhashi
Tera Contributor

@Ashley Snyder - Thank you for your great article!

Using Guided Tours with Next Experience UI - ServiceNow Community

 

Hi - How do I create a guided tour on a workspace?

 

Im struggling to select the accurate drop downs to attach a guided tour to a workspace. Specifically, the Service Operations workspace.TIA! 

 

Also asked this question: 

Guided tours on Employee Center - ServiceNow Community

1 ACCEPTED SOLUTION

Ashley Snyder
ServiceNow Employee
ServiceNow Employee

Hello!  Guided Tours are currently not available on pages that use the Next Experience UI Framework, such as the OOTB Landing Page shipped with Next Experience, Legacy Agent Workspace, and Configurable Workspaces such as Service Operations Workspace.

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6 REPLIES 6

Ashley Snyder
ServiceNow Employee
ServiceNow Employee

Hello!  Guided Tours are currently not available on pages that use the Next Experience UI Framework, such as the OOTB Landing Page shipped with Next Experience, Legacy Agent Workspace, and Configurable Workspaces such as Service Operations Workspace.

Amy Matsuhashi
Tera Contributor

@Omkar Kumbhar Does this also extend to Utah?  I thought it is supported on Next Experience and Workspaces on Utah?