Guided tour on Service Operations Workspace

[Amy Matsuhashi]

@Ashley Snyder - Thank you for your great article!

Using Guided Tours with Next Experience UI - ServiceNow Community

Hi - How do I create a guided tour on a workspace?

Im struggling to select the accurate drop downs to attach a guided tour to a workspace. Specifically, the Service Operations workspace.TIA! 

Also asked this question: 

Guided tours on Employee Center - ServiceNow Community

[Omkar Kumbhar]

Hello @Amy Matsuhashi ,

Guided tour does not support Workspace

Please find the below link

https://www.servicenow.com/community/now-platform-forum/guided-tours-on-agent-workspace/m-p/1157205

Thanks,

Omkar

[Omkar Kumbhar]

@Amy Matsuhashi 

Please mark helpful and correct If i was able to help you in this case.

[Amy Matsuhashi]

Thats Agent Workspace. 

Are you sure it doesnt support Service Operations Workspace? Were you able to review the article linked at the begining. Does that change anything in your perspective? 

[Omkar Kumbhar]

Hello @Amy Matsuhashi ,

Yes, it does not support as Service operations workspace is a kind of agent workspace

Please find the blow links

https://docs.servicenow.com/en-US/bundle/tokyo-platform-user-interface/page/build/help-guided-tours/...

https://www.servicenow.com/community/itsm-forum/can-you-launch-guided-tours-from-a-workspace/m-p/252...

Thank you,

Omkar