Hello, When will quick start tests be created and posted on Docs for EAM? Thanks, Amy https://www.servicenow.com/docs/bundle/yokohama-application-development/page/administer/auto-test-framework/reference/available-quick-start-tests.html

Hi there! How do you link Knowledge articles to Service Offerings? In the service Offerings form there is a related list called Knowledge but I'm unable to edit it. Also, on the knowledge article form there isn't a related list I could add that says ...

When using EAM with FSM, the configuration in the references below disables a fair amount of functionality that would make it difficult to benefit from FSM functionality including disabling the following: Google MapsAuto-assignment of tasksUse of Dis...

HI, I'd like to confirm how ServiceNow should be represented in the CMDB according to the CSDM. I'd love to be able to document process or product owners inside the CMDB. Is there an example that I can see this done?  Thanks! Amy

Hi all, Question if you all have an idea. I understand cloning allows you to copy a submitted request but change the requested for only.  Is there any functionality or a documented workaround to allow the end user to either submit or save a draft of ...