How to hide Task and Interaction tabs in CSM/FSM workspace

Gopal14
Tera Contributor

Hi Team,

 

I want to hide Task and Interaction tabs in CSM/FSM workspace

 

Gopal14_0-1744880633528.png

 

 

How to hide this tabs?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Gopal14 

Steps, ensure you are in the correct view

1) go to case record

2) Right click on form header -> configure form related lists

3) open the view "Workspace" and remove the related lists and then refresh

AnkurBawiskar_0-1744882013722.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Gopal14 

Steps, ensure you are in the correct view

1) go to case record

2) Right click on form header -> configure form related lists

3) open the view "Workspace" and remove the related lists and then refresh

AnkurBawiskar_0-1744882013722.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@Gopal14 

Would you mind closing your earlier questions by marking appropriate response as correct?

Members have invested their time and efforts in helping you.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader